Customer Portal for SuiteCRM helps your company create and maintain a standalone portal for your customers, enabling them to log in and use your services, complete required tasks, keep track of support cases and many other functions.
#3626 - Navigations to Detail View are KO
Hi there,
I'm doing some test of your portal addon.
So far I encounter some issues I fortunately could solve : Issue 1 : V1.6.1 didn't work : welcome/reset password emails KO, no extra menu as said here in case #3426 to trigger emails. Fortunately, uninstalling, then installing V1.5.3 solve emails issues Issue 2 : Reset password links did not work : I did modify Apache2 config to get links work, so my Test-user was finally able to login on the portal.
Now the problem is : Issue 3 I cannot access to any detail view on portal. Even profile detail is not working.
May you help ?
Ando R.
2 years ago
Hi Ando,
My guess is that, apache rewrite is not enabled. Is it possible to share your portal url and test credentials to me via email? I can check and confirm. My email - rajkumar@blackant.io. I can check the reset password as well. Portal Username should be email. Please make sure you enter email there.
Thanks, Raj
2 years ago
Error occurred due to different versions used on portal generation and SuiteCRM module. Installing the latest package fixes the issue. Due to new theme installation, links were not shown.