by AppJetty

SuiteCRM Advanced Export is here to help SuiteCRM users get over their daily struggle of extracting data from their CRM system. Using it, you can extract, send, and retain records of your choice from your SuiteCRM system. And the best part? You can export files in an easy to manage format. Now, get desired data and records from different CRM sections in the CSV, PDF and XLS file formats!

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#4058 - Database failure.

Closed Bug? created by Ertan Gencer Verified Purchase 7 months ago

Hello, When i try to get list of my Targets from Targets subpanel, there is database failure error. This is occurring for non admin user. Admin can export it. Screenshot_1.png

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  1. Biztech member avatar

    AppJetty Provider Affiliate

    7 months ago

    Hello Dear,

    Thank you for contacting us!

    We appreciate your time and patience.

    We will soon update you over your email for the same.

    Hope this helps! Let us know in case of any concerns.

    Best Regards, AppJetty.

  2. dursun.tosun member avatar

    Ertan Gencer Verified Purchase

    7 months ago

    Hello, This is the error log;


    MySQL error 1054: Unknown column 'name' in 'order clause' Fri Jan 7 10:29:38 2022 [14423][dc50e14e-245e-3169-8e91-616e61baea35][FATAL] Exception handling in /var/www/sucrm/crm/include/MVC/Controller/SugarController.php:400 Fri Jan 7 10:29:38 2022 [14423][dc50e14e-245e-3169-8e91-616e61baea35][FATAL] Exception in Controller: Database failure. Please refer to suitecrm.log for details. Fri Jan 7 10:29:38 2022 [14423][dc50e14e-245e-3169-8e91-616e61baea35][FATAL] backtrace: #0 /var/www/sucrm/crm/include/database/DBManager.php(353): sugar_die('Database failur...')
  3. Biztech member avatar

    AppJetty Provider Affiliate

    7 months ago

    Dear Dursun,

    Thanks for your response!

    It seems we're in communication over email, so in case of any concern please feel free to get in touch.

    Have a nice day ahead.

    Kind Regards, Appjetty

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