by Ideadunes

Add the ability to not only upload multiple files, but also the ability to preview different file types right from inside SuiteCRM. Supports many file types such as PDF, Word Docs, TXT, PNG, JPG, and more.

Cancel at any time!
Free Trial

#2929 - Cannot view zip file and viewing of pdf file is not consistent

Open Bug? created by ivansr 3 years ago

I cannot view a zip file uploaded. Double clicking it opens rename. No way to re-download to read. Viewing a pdf is random. Sometimes the viewer works and I can view the file and at other times I cannot view it at all. This is compounded when multiple files are uploaded and you get the "Show All" button. Pressing "Show All" opens a windows which contents is blank and is hard to close.

  1. NiketGupta member avatar

    Ideadunes Provider Affiliate

    3 years ago

    Let's get on a screenshare session via skype, google meet, or zoom so that we can verify and solve the issue or provide you an updated package for the same asap.

    • ivansr member avatar

      ivansr

      3 years ago

      Okay, please send me a meeting invite.

  2. NiketGupta member avatar

    Ideadunes Provider Affiliate

    3 years ago

    Can you please add on Skype: niket.gupta51 so that we can talk at your convenient time.

  3. NiketGupta member avatar

    Ideadunes Provider Affiliate

    3 years ago

    Replied you...let's talk

    • ivansr member avatar

      ivansr

      3 years ago

      Okay, I am entering Skype now

  4. NiketGupta member avatar

    Ideadunes Provider Affiliate

    3 years ago

    Sent you an updated zip on skype please go through it and let's get on a call to sort if you need any further help

    • ivansr member avatar

      ivansr

      3 years ago

      Thanks for the update. I am now getting erratic behavior on the pdf and I still cannot view the zip file. Some of the pdf files can be viewed and others cannot. When I do a Quick Repair it seems to change which ones are viewable which is what is erratic. I am also getting a license verification error.

  5. NiketGupta member avatar

    Ideadunes Provider Affiliate

    3 years ago

    Messaged you skype

  6. NiketGupta member avatar

    Ideadunes Provider Affiliate

    3 years ago

    Sent you an updated zip on Skype please check and let's talk if any further help is needed

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "Does it works for uploading Documents modules file also?? or just uploads from system??" - Binita_Singh

    Read More Reviews