• Installing modules in moduel loader

  Support October 29th, 2024 @ 2:50 pm
  

  vCommon now installs without issue in SuiteCRM v8. It seems that there are some issues in SuiteCRM v8 when the module loader tries to do an automatic repair. It seems almost like a race-condition. In any case, this is now deactivated for vCommon (and some other ValeDale modules). Installation should now work as expected.

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• Installing modules in moduel loader

  Support October 23rd, 2024 @ 8:56 pm
  

  Hi Mark,

  FYI: although this will not solve the issue you mentioned, we will be publishing by the end of the week new versions of all the modules with some minor modifications so that all will work on SuiteCRM v8 without having to touch any file, so full automated process. There were some additional minor issues that we solved (mainly some specific presentation). So expect this Friday new versions.

  Cheers,

  Julio

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• Installing modules in moduel loader

  Support October 12th, 2024 @ 9:56 am
  

  Hi Mark, Any progress ? Cheers,

  Julio

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• Installing modules in moduel loader

  Support September 25th, 2024 @ 9:49 pm
  

  FYI: we have all those modules installed on SuiteCRM 8.6.2. We are testing right now with MySQL as DB. We will be later testing with MSSQL.

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• Installing modules in moduel loader

  Support September 25th, 2024 @ 9:45 pm
  

  OK, so your system runs on Linux, so the possibility of the file permissions not being correct, is a possibility (should not be an issue on a Windows Server). If installation of vCommon went to 100%, but it does not show up in the first screen, for sure, the SuiteCRM DB was not updated with the new module. This could have many reasons. You would have to check those logs...

  Note that we are testing right now all our modules with SuiteCRM v8. There are some presentation issues, but it should install fine. After installation you have to define that the modules should be in compatibility mode, see:

  https://community.suitecrm.com/t/compatibility-mode-in-suitecrm-8/83355

  You would have to define there the new modules: (I can send you a file with this, as the presentation will probably be corrupted here...) BUT: this is not necessary for installing it... parameters: legacy.module_routing: vde_Reports: index: false list: false record: false vde_Project: index: false list: false record: false vde_Forms: index: false list: false record: false vde_Views: index: false list: false record: false vde_Common: index: false list: false record: false

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• Installing modules in moduel loader

  Support September 25th, 2024 @ 9:31 pm
  

  Note that you being an admin does not mean that your system is set-up properly with the right permissions. There are some instructions in the SuiteCRM manual on setting the file permissions...

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• Installing modules in moduel loader

  Support September 25th, 2024 @ 9:29 pm
  

  Well... it could be (and probably are?) the file permissions settings. Are you on Windows or Linux ? Hosted or local system ? You would have to check the suiteCRM and php logs and see if some errors show up. What database are you using ? What SuiteCRM version ?

  I noticed that you have no other modules installed, so maybe this is a generic issue ? Maybe try to install a very basic module first and verify if you can install anything on your system ?

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• Installing modules in moduel loader

  Support September 25th, 2024 @ 9:07 pm
  

  Hi Mark,

  Just to be sure. I am not sure if you have a lot of experience with SuiteCRM, so I am going to start very basic (sorry if it is too obvious).

  1. You clearly uploaded the zip files (as shown in the first screen. This is just an upload. It is not an installation.
  2. You then have to click on the install button next to vCommon (ValeDale Common Base).
  3. vCommon should then appear in the first part of the first screen, right under "The following extensions are installed on this system".
  4. If "3" is ok. you can then continue with the installation process, by clicking on vReports "install" button. And after successful installation. on the vProjects "install" button.

  You should not have to take any further action.

  Let us know how it goes !

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• Installing modules in moduel loader

  Support September 25th, 2024 @ 8:56 pm
  

  ..Also check out your SuiteCRM and php logs to see if there were any errors. Maybe some permission issues ?

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• Installing modules in moduel loader

  Support September 25th, 2024 @ 8:46 pm
  

  Hi Mark, Not sure what you mean with the installation of the vCommon database. You should install vCommon just as a standard module. Did you ? Let´s take it from there. If you did install vCommon as a standard module: - Did you check that it is actually is installed (check out at the module loader). - What is the exact message that you are getting ? - What is the SuiteCRM version you are using ? Let us know to move forward. vReports module should install fine after the installation of vCommon. Even in SuiteCRM 8 (there are some minor presentation issues there, but....) Let us know. Julio

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