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• Is there a way to customize the Ooutlook Sync Setting Synced folders selection?

  Support March 5th, 2026 @ 2:26 pm
  

  Yes, I was referring to subfolders. I'll just create a new main Outlook folder and work with that. Thank you!

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• Is there a way to customize the Ooutlook Sync Setting Synced folders selection?

  Support March 4th, 2026 @ 6:35 pm
  

  

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• The Outlook plugin only works on our Outlook desktop Classic and not the new Outlook desktop or OWA

  Support March 4th, 2026 @ 6:31 pm
  

  I was able to get Microsoft Copilot to assist me with this issue and found it was the x-frame options that were blocking for new Outlook and OWA. I am now able to access SuiteCRM from all 3 versions of Outlook. I will post another Support topic with further questions. Thank you.

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• The Outlook plugin only works on our Outlook desktop Classic and not the new Outlook desktop or OWA

  Support March 3rd, 2026 @ 8:08 pm
  

  

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• The Outlook plugin only works on our Outlook desktop Classic and not the new Outlook desktop or OWA

  Support March 3rd, 2026 @ 8:04 pm
  

  

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• The Outlook plugin only works on our Outlook desktop Classic and not the new Outlook desktop or OWA

  Support March 3rd, 2026 @ 2:57 pm
  

  Our CRM is https. I am seeing the same error mentioned first in your Troubleshoot page. **Add-in Error ** Something went wrong and we couldn't start this add-in. Please try again later or contact your system administrator. RETRY

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• Zip Code in beginning instead of end of City,State,Zip line in detail view

  Support February 26th, 2020 @ 5:17 pm
  

  

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• Notes and Target Lists missing Security Groups field to add in Studio for FILTER layouts

  Support June 26th, 2019 @ 4:28 pm
  

  Thanks! These files and instructions resolved my issue. Thanks for this option to bypass the new install! I really appreciate, as always, your excellent customer service!!

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• Rename Security Groups subpanel title

  Support June 19th, 2019 @ 7:06 pm
  

  That approach isn't working for me. When I create the x version of the file with my custom label, the EXT auto generated file has my custom label first, then second the original Security Groups label, and that's what I see on my subpanel. Any other ideas will be greatly appreciated. Thanks!!

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• Rename Security Groups subpanel title

  Support June 17th, 2019 @ 7:44 pm
  

  Yes, I see what you mean about that. I just installed updated Security Suites and see that those updates to rename the subpanel for Security Groups have been overwritten. I'll have to try your suggestion as I just learned to hard way what you meant by that. :(

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• Multi-Group user and convert Lead to Account

  Support June 17th, 2019 @ 7:39 pm
  

  Thanks for taking care of that. I did install the updated version and the Convert Lead does relate Account and Contact to the Lead's group when multi Division user converts, rather than no group. I noticed this happening in my SugarCRM production version. Do you think you could email me the code to update if it's not too much to ask. I'd rather not install a new version in production at this point. Thanks!

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• Multi-Group user and convert Lead to Account

  Support June 13th, 2019 @ 7:04 pm
  

  Thank you!

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• Multi-Group user and convert Lead to Account

  Support June 12th, 2019 @ 11:37 pm
  

  Hi Jason,

  The Lead did have a Group. I emailed you the Lead and SG Settings screen shots. Thanks!

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• Rename Security Groups subpanel title

  Support June 11th, 2019 @ 8:10 pm
  

  That worked! Thanks, Jason. I knew you would have the answer.

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• Rename Security Groups subpanel title

  Support June 11th, 2019 @ 6:46 pm
  

  Which file in the code would I see this in? I've already made some updates via custom Extension folder for Security Groups.

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• Rename Security Groups subpanel title

  Support June 11th, 2019 @ 6:43 pm
  

  Thanks, Jason. Do you mean type over the Title where it says Security Groups? I did that but when I Save&Deploy it reverts back to Security Groups.

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