• SuiteCRM 8.8.0 support

  Support April 10th, 2025 @ 1:47 pm
  

  Dear client,

  We already have SuiteCRM 8.x support, please download the latest version of our plugin T2I_LineItems_Sortable_v_1.2.zip and reinstall it to the latest version.

  

  

  Regards, Artjoms

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• Blank page

  Support June 14th, 2024 @ 4:07 am
  

  Dear customers, Suite 8 support has been added to this module v.1.2, please download latest update package and reinstall the plugin. (don`y forget to edit permissions as always).

  If you still experiencing issues, please email

  Thanks

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• contents of edit window not anymore displayed

  Support June 14th, 2024 @ 4:07 am
  

  Dear customers, Suite 8 support has been added to this module v.1.2, please download latest update package and reinstall the plugin. (don`y forget to edit permissions as always).

  If you still experiencing issues, please email

  Thanks

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• Broke Edit View

  Support July 25th, 2023 @ 10:28 am
  

  If you have already view.edit.php custom file created by other plugins, then probably you would need to merge them together manually.

  Let`s have a zoom call to solve this problem

  Thanks, Artjoms

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• Broke Edit View

  Support July 25th, 2023 @ 10:24 am
  

  Hello,

  You need to comment 48 line: parent::ViewEdit(); in 3 files: /custom/AOS_Contracts/views/view.edit.php /custom/AOS_Invoices/views/view.edit.php /custom/AOS_Quotes/views/view.edit.php or download patched version of plugin

  New versions of SuiteCRM do not have this function anymore

  Thanks, Artjoms

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• Not working, broke edit functionality

  Support July 25th, 2023 @ 10:22 am
  

  Hello,

  You need to comment 48 line: parent::ViewEdit(); in 3 files: /custom/AOS_Contracts/views/view.edit.php /custom/AOS_Invoices/views/view.edit.php /custom/AOS_Quotes/views/view.edit.php

  New versions of SuiteCRM does not have this function anymore

  Thanks, Artjoms

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• Blank page

  Support May 8th, 2023 @ 10:04 am
  

  Dear Skylight,

  Please contact me vie email: artjoms.morscakovs@gmail.com we can do Zoom session to help you out with your problem

  Thanks, Artjoms

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• The plugin does not work on customised quote line items

  Support July 5th, 2021 @ 8:40 am
  

  Dear Makis,

  Thank you for your purchase I will be glad to help you with this

  Please confirm and check the following: 1. Please confirm if Quick Repaid and Rebuild had been run, if not please run it 2. Place confirm if config_override.php is updated with the following lines (check is you have permissions to update this file from SuiteCRM) $sugar_config['t2i']['contracts']['enableLineItems'] = true; $sugar_config['t2i']['invoices']['enableLineItems'] = true; $sugar_config['t2i']['quotes']['enableLineItems'] = true; 3. Please clear the browser cache or try opening SuiteCRM from Incognito Window to make sure that caching is not the root cause

  If you are still unable to proceed, we can have a short skype/zoom session to get the plugin working

  Thanks and looking forward to speaking with you, Artjoms

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• Trial License will not validate

  Support February 11th, 2021 @ 4:25 am
  

  Dear Samuel,

  The popup is clearly saying that curl is Not enabled therefore is not able to validate the license. Please double check your php.ini configuration to see if curl is really available for this instance. Please also check file permissions as per SuiteCRM recommendations especially config_override.php file

  If you still Not able to proceed, please contact us via support@t2i.lv we will try to help you via zoom or skype

  Thanks, T2I Line Items Sortable Support Team

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• Can't get the package to install

  Support February 11th, 2021 @ 4:14 am
  

  Dear DDSN,

  Thank you for downloading our plugin.

  The root cause of this error is because Line Items Sortable plugin uses view.edit.php file from 3 modules AOS_Contracts, AOS_Invoices, AOS_Quotes in custom/modules folder. This is a specific check done to Not override customizations done by the other plugins as view.edit.php file is heavily used by custom plugins

  In order to install the plugin to the instance you need to do the following steps: 1. Temporarily remove these files from your instance (Important: please keep a backup) 1. 1. Go to file structure into the folder custom/modules 1. 1. Download a copy of 3 view.edit.php files (if they exist) 1. 1. Delete from your Instance 2. Install the plugin (this time error would Not appear as it checks for the existence of these files) 3. Manually open view.edit.php files and merge the changes from the original file with the code from Line Items Sortable Plugin 4. Upload view.edit.php files to your instance (override) 5. Run Quick Repair & Rebuild

  With these steps, the installation would be successful.

  We can also support you via skype call if needed.

  Thanks, T2I Line Items Sortable Support Team

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