by Brainvire Infotech Pvt. Ltd

Grandstream Wave integration in SuiteCRM allows for effortless outbound calls directly from your CRM. SuiteCRM users now can connect with clients and prospects seamlessly, ensuring all call activities are logged and tracked within the CRM for better record-keeping and follow-up.

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Admin Guide

Step: 1. Update your profile with the latest wave details:

Go to your profile and use the Studio to add the fields for Wave Client ID, Wave Client Secret, and Wave Extension Number. After adding these fields, make sure to save the updated profile information.

Wave Credentials.png

Step: 2. Next, go to your CRM and select "Wave Auth" to continue.

Wave Auth.PNG

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