Highlevel Overview
Keep your CRM users in the loop about important messages or items to take action on. The GrowMore Mention User add-on works with the Accounts, Contacts, and Leads modules and will send a notification to any user when another user @-mentions him or her in a comment. The mentioned user will receive the following notifications about any messages left for them:
- Sends default SuiteCRM notification
- Sends browser notification
- Sends email notification
How it Works
When users are typing the @ symbol in the Add Comment Description text area, it will show a list of users available in SuiteCRM with auto suggestions. From there, select a username to receive the notification, then add your comment in the text area. See examples below:
Below is a screenshot of the email notification:
Below is a screenshot of the default SuiteCRM notification:
Below is a screenshot of the desktop notification:
To learn more about this solution, go to GrowMore Mention User, or search for "user mentions."
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