Highlevel Overview

Keep your CRM users in the loop about important messages or items to take action on. The GrowMore Mention User add-on works with the Accounts, Contacts, and Leads modules and will send a notification to any user when another user @-mentions him or her in a comment. The mentioned user will receive the following notifications about any messages left for them:

  • Sends default SuiteCRM notification
  • Sends browser notification
  • Sends email notification

How it Works

When users are typing the @ symbol in the Add Comment Description text area, it will show a list of users available in SuiteCRM with auto suggestions. From there, select a username to receive the notification, then add your comment in the text area. See examples below:
screenshot-localhost-2021.05.31-20_51_09.png

Screenshot from 2021-06-04 12-59-27.png

Below is a screenshot of the email notification:

screenshot-mail.google.com-2021.05.31-21_01_47.png

Below is a screenshot of the default SuiteCRM notification:

screenshot-localhost-2021.05.31-21_06_12.png

Below is a screenshot of the desktop notification:

Screenshot from 2021-05-31 21-08-50.png

To learn more about this solution, go to GrowMore Mention User, or search for "user mentions."

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