Feature: Questions

Sometimes you need a little more reassurance before making a purchase. It could be a question or a concern. To help solve this we offer Questions; a simple way for members to contact sellers and ask a question during the pre-sale process.

By simply clicking on the “Ask a Question” button for any add-on, Questions allows for a private conversation to be kicked off between the visitor and the creator of the add-on. When a question is created, sellers will receive an email notification and have the opportunity to respond.

Using the already-established comment system within the SuiteCRM Store, visitors and sellers can have a conversation that will ultimately help close the sale.

Below is a perfect example of Questions in action. Soon after the feature was released, a member asked a question about a theme, the seller responded with a great answer and moments later the member purchased the theme. It doesn’t get much better than that.

Do you have a question that you’ve been waiting to ask for an add-on? Now’s your chance to do so! Find that add-on and ask away.