Highlevel Overview

Now you can check your team’s work without disturbing them. Sudo Login for SuiteCRM by Brainvire enables Admin users to log in to any of their team members’ CRM accounts without asking for the credentials or causing disruption to productivity.

With Sudo Login, Admin users can:

  • Easily enter and access any other regular user’s workspace
  • Make changes or update configuration settings
  • Assign tasks in case any user is not working or active in SuiteCRM

How it Works

Once enabled, Admins can log in to any team member’s CRM without knowing the credentials for that user. Using this feature, the current session of any logged-in user will not be affected. If an Admin user is logging in to the CRM as another regular user, then all the roles, rights, records, reports, and dashboards assigned to that user will now be visible to the Admin. Admin users will adopt all the accessibility of that user without his/her knowledge.

Below are the steps for the Admin user for accessing the Sudo Login add-on in SuiteCRM:

Go to Admin section > User Management > Choose User you would like to log in as.

Sudo Login for SuiteCRM choose user to login as

Go to the menu and click on "Login as User Name."

Sudo Login for SuiteCRM login as another user

Now that the Admin has entered the workspace of the user, Admin can work as a normal user here and can go back to Admin login.

Sudo Login for SuiteCRM enter workspace of user

To logout from the regular user, go to the menu of profile and click on "Logout as User Name."

Sudo Login for SuiteCRM logout as user

After clicking on logout as a user, Admin enters their own workspace.

To learn more about this solution, go to Sudo Login or search for "admin login."

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