by AppJetty

Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for Joomla.

Includes a 30 day guarantee
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  • Add-on Rating
    2:54 pm July 1st, 2020 | share link

    So a new project for a client meant I needed a Customer Portal that was customisable, could work with a tight integration between Joomla and SuiteCRM, and which allowed me to present information in an easy to use and simple user interface.
    The SuiteCRM Customer Portal seemed to answer most of what I needed, but there were a few bits I needed to work differently.

    I needed to authenticate users using the SuiteCRM Users rather than the default "out-of-the-box" contact credentials,
    I needed to alter whether some fields were read-only or editable according to triggers in my SuiteCRM instance,
    and I needed to rename some of the modules so that they reflected the naming conventions my client was using.

    The team at AppJetty were able to make the necessary modifications and now I have a completely seamless integration and my client is really happy.

    My users can log in to SuiteCRM and can link through to the Customer Portal and with some tweaks on my end, the Joomla Portal, or they can log into the Customer Portal (using SuiteCRM credentials) and with my tweaks access the Joomla Portal or click through to SuiteCRM.

    Even since deployment, i've needed to tweak a few bits and App Jetty were keen to log in remotely and make the updates. Sadly I couldn't allow this as once in production it contains highly sensitive data which without complex NDA's and confidentiality agreements I simply could not allow, but as a developer myself I found it incredibly easy to follow and understand the code and with a little guidance from the AppJetty team I was able to make the necessary changes myself.

    If you need a Customer Portal for SuiteCRM, this is the one for you. Very well put together and far better than anything else i've seen. If you need it to go that little bit further than the out-of-the-box install, AppJetty are very helpful and knowledgeable, I cannot recommend them highly enough!

    1. Biztech member avatar

      AppJetty Provider Affiliate

      2 months ago

      Dear Mike,

      Thanks for giving us an amazing review!!

      We are delighted to hear that you had such a great experience with our product.

      Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on.

      We appreciate you taking the time to send us this helpful response.

      Please feel free to contact us in case of any concern, we would be happy to assist you.

      Thanks for being an awesome customer!

      Kind Regards,
      AppJetty.

  • Add-on Rating
    4:33 pm February 13th, 2020 | share link

    Hi AppJetty team.

    Just to say we love the portal and it meets our exact needs. We are big Joomla/WordPress users and this works great. You get the stability and extensibility of Joomla/WordPress and the Portal sits nicely on top of it. The skin provided is excellent and once logged in the usability is what the customer wants and would expect. The integration with SuiteCRM is great and 2 clicks to automatically send the customer a link to the Portal with all login details.

    We also needed some customization to pull information from a custom module and the AppJetty team did this for a very reasonable price and it worked well.

    The best compliment I can give is within a month of this going live we are purchasing another for a new client.

    Thanks

    Dwight - Rakata Technology.

    1. Biztech member avatar

      AppJetty Provider Affiliate

      7 months ago

      Dear Dwight,

      Thank you for your valuable feedback. It really helps us to know our efforts are appreciated and you’re enjoying our product!

      Thanks for being an awesome customer!

      Kind Regards,
      Appjetty.

  • Add-on Rating
    Verified Purchase 10:24 pm January 21st, 2020 | share link

    This add-on works perfectly and does all it says it will.
    Not only that, the support from AppJetty has been fantastic. so much so I bought another add-on from them.
    I highly recommend AppJetty and their Joomla Portal.

    1. Biztech member avatar

      AppJetty Provider Affiliate

      8 months ago

      Dear Mark,

      Thank you for your valuable feedback. It really helps us to know our efforts are appreciated and you’re enjoying our product!

      Thanks for being an awesome customer!

      Kind Regards,
      Appjetty.

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