by AppJetty

Reduce Operational costs and improve customer satisfaction by giving access of advanced knowledge base and robust ticketing system to unlimited customers. Get your custom data-management flow configured with SuiteCRM customer portal for WordPress.

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#3552 - Customer portal crashes my whole wordpress website after installation

Closed Bug? created by Davint 3 years ago

I am using Wordpress 5.6.2 and I already had this issue twice:

After installing the plugin both on my SuiteCRM and Wordpress and setting it up on Wordpress with my CRM credentials, my **whole ** wordpress website crashes. My SuiteCRM also got terribly slow and impossible to navigate. I was only able to get things back to normal after uninstalling and deleting the plugin.

The plugin seems to be exactly what I need, but it is giving me a terrible headache. Please let me know what could it be or if anything similar ever happened.

  1. Biztech member avatar

    AppJetty Provider Affiliate

    3 years ago

    Dear Customer, 

    Thank you for sharing details. We are analyzing the given issue and our executive will contact you via email with solution information.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
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