by Brainvire Infotech Pvt. Ltd

The WooCommerce Bridge for SuiteCRM lets you integrate and access all of the features of WooCommerce that you need. Become more efficient by integrating your store with SuiteCRM so that your teams can have a complete overview of all customers and orders.

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#3966 - Order Status

Closed General Question created by ezoNetworks 2 years ago

We also noticed that a WooCommerce order status of "Failed" sync to our SuiteCRM as "Pending". how do we modify that?

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 years ago

    Hello,

    You can update it from your Woocommerce orders and it will update in CRM.

  2. ezoNetworks member avatar

    ezoNetworks

    2 years ago

    Hi Thanks for getting back to me so quickly. Yes if I change the status on WooCommerce it does sync properly. The problem that I'm having is the following:

    Customer attempts to make purchase but the payment fails, WooCommerce sets the status to "failed" but on sync to SuiteCRM the status shows "pending"

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 years ago

    Hello, Can we connect on skype to discuss more ? skype id - aurocrm@hotmail.com

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