by RT Dynamic

Personalize your SuiteCRM experience so it’s both unique and more efficient with the new RT Dynamic Wild Berries Theme!

Cancel at any time!
Free Trial

#4464 - How to switch to theme after installaion

Open Bug? created by peter7 2 months ago

How can I switch to the theme after installing it.

  1. rtdynamic member avatar

    RT Dynamic Provider

    2 months ago

    Hi Peter,

    Thanks for showing interest in our Theme.

    Once you have provided the license key, go to Admin-Repair-Quick Repair and Rebuild, and from the same menu Repair JS Grouping Files.

    Once that is done, empty cache and hard reload the browser tab.

    1. Chrome: Right-click the screen - inspect, then right-click the reload button and choose the last option (empty cache and hard reload)

    2. Other browsers: Go to settings, and look for cache/history settings, you should find the option to clear cache there.

    Let us know if that helps.

    Regards, Team RT Dynamic.

  2. peter7 member avatar

    peter7

    2 months ago

    I did these steps. Where can I select between your theme and the other standard themes. License key is verified but I don't know where to select this theme and toggle between.

  3. rtdynamic member avatar

    RT Dynamic Provider

    2 months ago

    Peter,

    Let us get back to you with an update.

    Regards, Team RT Dynamic.

  4. rtdynamic member avatar

    RT Dynamic Provider

    2 months ago

    Peter,

    Here's an update.

    There is no way to toggle between themes at the moment. Once you have adapted to our theme, that will stick. You will have to uninstall our theme and empty cache hard reload to switch back to your default Suite Theme.

    Would be great if you can tell which SuiteCRM version you are using.

    If the version is 8, then theme will not work as SuiteCRM 8 has completely changed their framework and still not providing the extension mechanism on front end to customize themes. Our plugin compatibility is set to 7.12 on the store.

    Let us know if that helps.

    Regards, Team RT Dynamic.

  5. peter7 member avatar

    peter7

    2 months ago

    Version 7.12.7

  6. rolustech member avatar

    Rolustech

    2 months ago

    Hi Peter,

    Thank you for sharing your SuiteCRM version.

    Our Add-on should work in sync with the aforementioned version however, to address your initial query it currently does not have the functionality to switch between themes. If you want to switch back to the default SuiteCRM theme, you'd have to uninstall Wild Berries, empty cache and hard reload.

    Hope this helps.

    Regards, Team RT Dynamic.

    • peter7 member avatar

      peter7

      2 months ago

      i tried the hard refresh but still it is referencing the wrong css file. No wild berries yet?

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...