The Twilio Call Extension adds incoming call, outgoing call, call logging, call notification, call notes and call recording functionality to your SuiteCRM. Users can make calls directly from SuiteCRM, check previous call history, and enjoy the convenience of call getting automatically logged to records containing matching phone numbers.
#5128 - Requirements?
This looks like it would be a great upgrade for us. We currently use Cell phones, manually - with no automatic call logging. We wouuld love to be able to call from the CRM somehow and get it logged automatically. Im nt sure what is required for TWILIO Use. Any guidance is appreceiated.
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"The team is excellent, they have provided good support for the integration of the Twilio in suiteCRM" - Lance
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chrisely
11 months ago
Hello,
First you need to configure Twilio Account and make sure its having sufficient balance. All the details are available in our documentation.
Please refer Twilio Call Extension
Let us know if you have any further concerns.
Thank You, Brainvire Team.
10 months ago
Hello,
Closing the ticket for now.. Let us know if you need any further help
Thank You, Brainvire Team