by Brainvire Infotech Pvt. Ltd

The Twilio Call Extension adds incoming call, outgoing call, call logging, call notification, call notes and call recording functionality to your SuiteCRM. Users can make calls directly from SuiteCRM, check previous call history, and enjoy the convenience of call getting automatically logged to records containing matching phone numbers.

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#5128 - Requirements?

Closed General Question created by dwaynecasey 5 months ago

This looks like it would be a great upgrade for us. We currently use Cell phones, manually - with no automatic call logging. We wouuld love to be able to call from the CRM somehow and get it logged automatically. Im nt sure what is required for TWILIO Use. Any guidance is appreceiated.

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    5 months ago

    Hello,

    First you need to configure Twilio Account and make sure its having sufficient balance. All the details are available in our documentation.

    Please refer Twilio Call Extension

    Let us know if you have any further concerns.

    Thank You, Brainvire Team.

  2. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    3 months ago

    Hello,

    Closing the ticket for now.. Let us know if you need any further help

    Thank You, Brainvire Team

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