Twilio SuiteCRM Call Extension

by Brainvire Infotech Pvt. Ltd

The Twilio Call Extension adds incoming call, outgoing call, call logging, call notification, call notes and call recording functionality to your SuiteCRM. Users can make calls directly from SuiteCRM, check previous call history, and enjoy the convenience of call getting automatically logged to records containing matching phone numbers.

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#4303 - Calling is not working

Closed Bug? created by 2 years ago

Dear Customer,

Closing the ticket for now, you can get back to us anytime if you have a query.

Thank you Team Brainvire!

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 years ago

    Dear Customer,

    Please confirm that your CRM is running on HTTPS.

    If you have done all the configuration as per the document, then we have to check it personally through remote access. Do let us know at your convenience. Skype ID: aurocrm@hotmail.com

    Thank you Team Brainvire

  2. Eddy member avatar

    2 years ago

    I got below error log in twilio. Error - 12100 Document parse failure. https://onboarding.contactprocrm.com/hc360/index.php?entryPoint=TwilioVoice

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    2 years ago

    Dear Customer,

    Have you done any changes to the extension file? Please confirm.

    Thank you Team Brainvire

  4. Eddy member avatar

    2 years ago

    No. I just followed the instruction as mantioned in document. That's it.

  5. Eddy member avatar

    2 years ago

    Let me discuss with my manager

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  • Supported Versions
  • 7.0.0 to 8.6.1
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  • "The team is excellent, they have provided good support for the integration of the Twilio in suiteCRM" - Lance

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