The Twilio Call Extension adds incoming call, outgoing call, call logging, call notification, call notes and call recording functionality to your SuiteCRM. Users can make calls directly from SuiteCRM, check previous call history, and enjoy the convenience of call getting automatically logged to records containing matching phone numbers.
#3672 - Unable to assign license to user trial
Unable to assign license to user. I have already tried fixing the db.
suite_crm.so_users' doesn't exist
at Jun 12 20:01:18 2021 [803][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Mysqli_query failed. Sat Jun 12 20:01:18 2021 [803][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Query Failed: SELECT id FROM so_users WHERE shortname = 'BV_Twilio_Call' and user_id = '972fd196-566d-fda0-2fb3-5cbb59abf13c': MySQL error 1146: Table 'suite_crm.so_users' doesn't exist Sat Jun 12 20:01:20 2021 [803][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Mysqli_query failed. Sat Jun 12 20:01:20 2021 [803][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Query Failed: SELECT id FROM so_users WHERE shortname = 'BV_Twilio_Call' and user_id = '972fd196-566d-fda0-2fb3-5cbb59abf13c': MySQL error 1146: Table 'suite_crm.so_users' doesn't exist Sat Jun 12 20:01:21 2021 [964][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Mysqli_query failed. Sat Jun 12 20:01:21 2021 [964][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Query Failed: SELECT id FROM so_users WHERE shortname = 'BV_Twilio_Call' and user_id = '972fd196-566d-fda0-2fb3-5cbb59abf13c': MySQL error 1146: Table 'suite_crm.so_users' doesn't exist Sat Jun 12 20:01:21 2021 [966][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Mysqli_query failed. Sat Jun 12 20:01:21 2021 [966][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Query Failed: SELECT id FROM so_users WHERE shortname = 'BV_Twilio_Call' and user_id = '972fd196-566d-fda0-2fb3-5cbb59abf13c': MySQL error 1146: Table 'suite_crm.so_users' doesn't exist Sat Jun 12 20:01:24 2021 [967][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Mysqli_query failed. Sat Jun 12 20:01:24 2021 [967][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Query Failed: SELECT id FROM so_users WHERE shortname = 'BV_Twilio_Call' and user_id = '972fd196-566d-fda0-2fb3-5cbb59abf13c': MySQL error 1146: Table 'suite_crm.so_users' doesn't exist Sat Jun 12 20:01:47 2021 [1013][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Mysqli_query failed. Sat Jun 12 20:01:47 2021 [1013][972fd196-566d-fda0-2fb3-5cbb59abf13c][FATAL] Query Failed: SELECT id FROM so_users WHERE shortname = 'BV_Twilio_Call' and user_id = '972fd196-566d-fda0-2fb3-5cbb59abf13c': MySQL error 1146: Table 'suite_crm.so_users' doesn't exist Sat Jun 12 20:04:08 2021 [1512][-none-][FATAL] Could not connect to DB server localhost as suitecrm_fcc. port : Connection refused Sat Jun 12 20:04:08 2021 [1562][-none-][FATAL] Could not connect to DB server localhost as suitecrm_fcc. port : Connection refused
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"Great plugin! The dev team was able to help me set it up via email support. It works actually better than I thought it does. I like the song that play..." - aramo
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chrisely
3 years ago
I keep getting this error.
3 years ago
Brainvire Twilio Call Entension License Addon is no longer active due to the following reason: The user does not have access to this add-on. Users will have limited to no access until the issue has been addressed.
3 years ago
Hello Francisco,
Please connect on skype: Auro CRM.
We need CRM sftp details and credentials.