by Urdhva Tech

Fed up of not being able to find important clients? Tag them! This plugin allows you to tag your records to identify them instantly. Color coded tags make it even simpler to catch them. Through Tag Management for SuiteCRM, the user can handle large amounts of records with similar attributes or types. The user can also easily find any contents, important customer, important notes etc. through appropriate tagging.

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#1158 - License verification not persistent

Closed Installation created by viktorsohm Verified Purchase 5 years ago

I can successfully verify my license, but when i log out and log back in i have to re-verify the license. This is not useable behaviour.

  1. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    5 years ago

    Hello viktorsohm,

    Thanks for using our add-on. It should work properly. Can you check whether permission/ownership is correctly set on the newly added file ?

    Thanks & Regards, Team Urdhva Tech.

    • viktorsohm member avatar

      viktorsohm Verified Purchase

      5 years ago

      i installed the module via module loader. please advice what the correct chmod should be for the modules/UT_tagme folder+files, i did not change any permissions

    • jason member avatar

      Jason

      5 years ago

      Jumping in here as we see this occasionally. What is happening is that when the license is verified it cannot write to the config_override.php file in your root SuiteCRM directory. If you make that writable, even if temporarily, and validate the license it will then save and persist so that you no longer have to keep reverifying.

      Hope this helps! Jason Eggers The SuiteCRM Store

    • viktorsohm member avatar

      viktorsohm Verified Purchase

      5 years ago

      this solved it, my installation did not have a config_override.php file, so i touched it, set it to 777, validated the license and set it back to 755 again, thankyou

  2. urdhvatech member avatar

    Urdhva Tech Provider Affiliate

    5 years ago

    Hello viktorsohm,

    Glad it is working now. Thanks Jason for the help.

    Thanks & Regards, Team Urdhva Tech.

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