Empower your support and sales teams with clear visibility to the right data, right when they need it. With the Zendesk and SuiteCRM integration, your teams will be able to stay up-to-date on all relevant records whether they're working in Zendesk or SuiteCRM.
#5738 - Issue trying to install or load
This is what the message is:
Issue with the manifest
File Issues manifest.php Invalid usage of a function copy() Invalid usage of a function copy() Invalid usage of a function copy() Invalid usage of a function copy() Invalid usage of a function copy()
2 weeks ago
Hi Nathan,
Happy to help. Can you tell me the version of Suite or Sugar you're installing into? As well as the version of Fanatically Zen that you're attempting to install?
Thanks for your help in troubleshooting!
Best, Heidi
2 weeks ago
Tried on both AWS install versions 8.8.0 and currently on Version 7.14.6. AMI from Bitnami.
2 weeks ago
Hi Nathan,
Thanks for sending this along. Just to confirm, are you attempting to install FanaticalZendesk-2.9.12-for-SuiteCRM.zip (the latest version that's on The SuiteCRM Store)?
This issue might be related to file permissions on the server. Do you know what your permissions are set as? Here's Suite recommended guidance: https://docs.suitecrm.com/admin/installation-guide/downloading-installing/#_copying_suitecrm_files_to_web_server
It also might be worth checking your group and user ownership.
For temporary testing purposes, can you try opening those permissions up to 777 and trying the install again to see if the same error appears?
Heidi