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#2623 - installed in 7.10.10 and udpate a field to NONE (or any value) and click SAVE, and nothing happens, page wont SAVE. refresh page, state lost. Doesnt work!

Closed Bug? created by Caresso Verified Purchase 4 years ago

installed in 7.10.10 and udpate a field to NONE (or any value) and click SAVE, and nothing happens, page wont SAVE. refresh page, state lost. Doesnt work!

Bit dissapointed, installed, configure fields, lcick SAVE, it wont save, page just sits there (tested in all browsers). It appears that SAVE button is acting as if disabled.

Please reply soonest, else will seek refund and look for alternative. Kind thanks.

GDPR: do not publish this case on your website or in public domain! This is confidential.

  1. neutrino member avatar

    Caresso Verified Purchase

    4 years ago

    Your JS is throwing and getting 404:

    //index.php?module=Administration&action=fieldAccessControlHandler&method=save_field_list_by_module&role_id=xxxxxxxxxxxxxxxxxxxxxxxxxx&flc_module=Cases&xxxxxxxxxxxxx[WITHELD_SENSITIVE DATExxxxx] (Not Found)

    AND

    //index.php?module=Administration&action=fieldAccessControlHandler&method=save_field_list_by_module&role_id=6c5549d5-2c3f-a560-1b3e-5d6d67f0a967&flc_module=Cases&fxxxxxxxxx[WITHELD_SENSITIVExxxxxx]&flc_guidwork_log=0".

    • A massive array of errors in Chrome console detected (too many to list here).

    try{f.send(a.hasContent&&a.data||null)}catch(h){if(b)throw h}},abort:function(){b&&b()}}:void 0}),n.ajaxSetup({accepts:{script:"text/javascript, application/javascript, application/ecmascript, application/x-ecmascript"},contents:{script:/(?:java|ecma)script/},converters:{"text script":function(a){return n.globalEval(a),a}}}),n.ajaxPrefilter("script",function(a){void 0===a.cache&&(a.cache=!1),a.crossDomain&&(a.type="GET")}),n.ajaxTransport("script",function(a){if(a.crossDomain){var b,c;return{send:function(d,e){b=n("").prop({async:!0,charset:a.scriptCharset,src:a.url}).on("load error",c=function(a){b.remove(),c=null,a&&e("error"===a.type?404:200,a.type)}),l.head.appendChild(b[0])},abort:function(){c&&c()}}}});var Fc=[],Gc=/(=)\?(?=&|$)|\?\?/;n.ajaxSetup({jsonp:"callback",jsonpCallback:function(){var a=Fc.pop()||n.expando+"_"+cc++;return this[a]=!0,a}}),n.ajaxPrefilter("json jsonp",function(b,c,d){var e,f,g,h=b.jsonp!==!1&&(Gc.test(b.url)?"url":"string"==typeof b.data&&!(b.contentType||"").indexOf("application/x-www-form-urlencoded")&&Gc.test(b.data)&&"data");return h||"jsonp"===b.dataTypes[0]?(e=b.jsonpCallback=n.isFunction(b.jsonpCallback)?b.jsonpCallback():b.jsonpCallback,h?b[h]=b[h].replace(Gc,"$1"+e):b.jsonp!==!1&&(b.url+=(dc.test(b.url)?"&":"?")+b.jsonp+"="+e),b.converters["script json"]=function(){return g||n.error(e+" was not called"),g[0]},b.dataTypes[0]="json",f=a[e],a[e]=function(){g=arguments},d.always(function(){a[e]=f,b[e]&&(b.jsonpCallback=c.jsonpCallback,Fc.push(e)),g&&n.isFunction(f)&&f(g[0]),g=f=void 0}),"script"):void 0}),n.parseHTML=function(a,b,c){if(!a||"string"!=typeof a)return null;"boolean"==typeof b&&(c=b,b=!1),b=b||l;var d=v.exec(a),e=!c&&[];return d?[b.createElement(d[1])]:(d=n.buildFragment([a],b,e),e&&e.length&&n(e).remove(),n.merge([],d.childNodes))};var Hc=n.fn.load;n.fn.load=function(a,b,c){if("string"!=typeof a&&Hc)return Hc.apply(this,arguments);var d,e,f,g=this,h=a.indexOf(" ");return h>=0&&(d=n.trim(a.slice(h)),a=a.slice(0,h)),n.isFunction(b)?(c=b,b=void 0):b&&"object"==typeof b&&(e="POST"),g.length>0&&n.ajax({url:a,type:e,dataType:"html",data:b}).done(function(a){f=arguments,g.html(d?n("

    <

    div>").append(n.parseHTML(a)).find(d):a)}).complete(c&&function(a,b){g.each(c,f||[a.responseText,b,a])}),this},n.each(["ajaxStart","ajaxStop","ajaxComplete","ajaxError","ajaxSuccess","ajaxSend"],function(a,b){n.fn[b]=function(a){return this.on(b,a)}}),n.expr.filters.animated=function(a){return n.grep(n.timers,function(b){return a===b.elem}).length};var Ic=a.document.documentElement;function Jc(a){return n.isWindow(a)?a:9===a.nodeType&&a.defaultView}n.offset={setOffset:function(a,b,c){var d,e,f,g,h,i,j,k=n.css(a,"position"),l=n(a),m={};"static"===k&&(a.style.position="relative"),h=l.offset(),f=n.css(a,"top"),i=n.css(a,"left"),j=("absolute"===k||"fixed"===k)&&(f+i).indexOf("auto")>-1,j?(d=l.position(),g=d.top,e=d.left):(g=parseFloat(f)||0,e=parseFloat(i)||0),n.isFunction(b)&&(b=b.call(a,c,h)),null!=b.top&&(m.top=b.top-h.top+g),null!=b.left&&(m.left=b.left-h.left+e),"using"in b?b.using.call(a,m):l.css(m)}},n.fn.extend({offset:function(a){if(arguments.length)return void 0===a?this:this.each(function(b){n.offset.setOffset(this,a,b)});var b,c,d=this[0],e={top:0,left:0},f=d&&d.ownerDocument;if(f)return b=f.documentElement,n.contains(b,d)?(typeof d.getBoundingClientRect!==U&&(e=d.getBoundingClientRect()),c=Jc(f),{top:e.top+c.pageYOffset-b.clientTop,left:e.left+c.pageXOffset-b.clientLeft}):e},position:function(){if(this[0]){var a,b,c=this[0],d={top:0,left:0};return"fixed"===n.css(c,"position")?b=c.getBoundingClientRect():(a=this.offsetParent(),b=this.offset(),n.nodeName(a[0],"html")||(d=a.offset()),d.top+=n.css(a[0],"borderTopWidth",!0),d.left+=n.css(a[0],"borderLeftWidth",!0)),{top:b.top-d.top-n.css(c,"marginTop",!0),left:b.left-d.left-n.css(c,"marginLeft",!0)}}},offsetParent:function(){return this.map(function(){var a=this.offsetParent||Ic;while(a&&!n.nodeName(a,"html")&&"static"===n.css(a,"position"))a=a.offsetParent;return a||Ic})}}),n.each({scrollLeft:"pageXOffset",scrollTop:"pageYOffset"},function(b,c){var d="pageYOffset"===c;n.fn[b]=function(e){return J(this,function(b,e,f){var g=Jc(b);return void 0===f?g?g[c]:b[e]:void(g?g.scrollTo(d?a.pageXOffset:f,d?f:a.pageYOffset):b[e]=f)},b,e,arguments.length,null)}}),n.each(["top","left"],function(a,b){n.cssHooks[b]=yb(k.pixelPosition,function(a,c){return c?(c=xb(a,b),vb.test(c)?n(a).position()[b]+"px":c):void 0})}),n.each({Height:"height",Width:"width"},function(a,b){n.each({padding:"inner"+a,content:b,"":"outer"+a},function(c,d){n.fn[d]=function(d,e){var f=arguments.length&&(c||"boolean"!=typeof d),g=c||(d===!0||e===!0?"margin":"border");return J(this,function(b,c,d){var e;return n.isWindow(b)?b.document.documentElement["client"+a]:9===b.nodeType?(e=b.documentElement,Math.max(b.body["scroll"+a],e["scroll"+a],b.body["offset"+a],e["offset"+a],e["client"+a])):void 0===d?n.css(b,c,g):n.style(b,c,d,g)},b,f?d:void 0,f,null)}})}),n.fn.size=function(){return this.length},n.fn.andSelf=n.fn.addBack,"function"==typeof define&&define.amd&&define("jquery",[],function(){return n});var Kc=a.jQuery,Lc=a.$;return n.noConflict=function(b){return a.$===n&&(a.$=Lc),b&&a.jQuery===n&&(a.jQuery=Kc),n},typeof b===U&&(a.jQuery=a.$=n),n});

  2. neutrino member avatar

    Caresso Verified Purchase

    4 years ago

    Guys - on further inspection, we also write direct to your DB tables, and even with a valid ID (-99,-50, 99,40,60,0) it fails to control the field (in all modules). so doesnt work at all. Re-installed, no erors reported, tried in another stock intance - same. Just fails to work at all. Uninstalling and seeking refund. Sadly wont try again.

  3. Biztech member avatar

    AppJetty Provider Affiliate

    4 years ago

    Dear Neutrino,

    Thank you for contacting us!

    We appreciate your patience while we are evaluating your concern.

    Thus, please do not worry, we will soon update you over your email with the solution.

    Hope this helps. Let us know in case of any concerns.

    Best Regards, AppJetty.

  4. neutrino member avatar

    Caresso Verified Purchase

    4 years ago

    Hi Guys - thank you for kind response. We managed to get it working to a limited fashion by making our config direct into MySQL table. We believe that the problem is because in some modules we have a lot of fields, the GET method is failing. Perhaps use POST? You have my direct contact details in SuiteCRM store, we spoke to Jason. Can you please contact us direct offline re commercials. The fix we are, of course happy for you to post here in public domain. Thank you.

  5. Biztech member avatar

    AppJetty Provider Affiliate

    4 years ago

    Dear Neutrino,

    Thanks for your time and patience!

    We have updated you on your email with the solution.

    Please check and let us know in case of any concerns.

    Best Regards, AppJetty.

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