by AppJetty

If you are a SuiteCRM owner, you can provide users with field-level access in your CRM through SuiteCRM Field Level Access Control. Our plugin enables the admin to display only relevant field data to users who have been assigned roles.

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#2407 - Licence Validation

Closed Installation created by grantjoyce 3 years ago

Hi I have purchased 1 of your plugins for SUITE CRM Field Level Access Control For SuiteCRM

The problem I am having is that our instance of CRM is in a VPN with very strict access rules.

The Apps cannot authenticate the licence due to no internet connection from the server. How can I go about solving this problem

  1. Biztech member avatar

    AppJetty Provider Affiliate

    3 years ago

    Dear Grant,

    Greetings for the day.

    We appreciate your patience while we are evaluating the concern.

    You can also connect with us over an email @ support@appjetty.com

    Hope this helps. Let us know in case of any query.

    Best regards, AppJetty.

  2. Biztech member avatar

    AppJetty Provider Affiliate

    3 years ago

    Hello Grant,

    Thanks for your time and patience!

    We have checked your concern and it seems that you've to allow this plugin in your VPN rule. Can you please validate license bypassing through VPN?

    Hope this helps! Let us know in case of any query.

    Best regards, AppJetty.

    • grantjoyce1 member avatar

      grantjoyce1 Verified Purchase

      3 years ago

      We cannot allow ANY internet connections via the firewall. I have added a proxy server, however the plugin is still trying to access the internet via the Firewall

  3. Biztech member avatar

    AppJetty Provider Affiliate

    2 years ago

    Dear Grant,

    Greetings for the day!

    We have updated you on your email in response to your query, please let us know in case of any concern.

    Have a great day ahead.

    Kind Regards, AppJetty

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