by Implicit Inc.

Scalable, Enterprise-Class solution for integrating SuiteCRM with Exchange / Office 365. Synchronize contacts, calendars and tasks. Set rules for auto-archiving of incoming/outgoing emails. Combine (optional) with an Exchange / Office 365 add-on that presents an Email Side-Panel in Outlook and allows users to view, create and edit CRM records from within Outlook.

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#479 - License count exceeded even though the license file contains a sufficient count of users

Closed Bug? created by TransWare AG 5 years ago

Dear Implicit Inc.support, Our current license user count has a count of 4 concurrent users, but when adding more than 3 users to the application a error appears in the fronend, please see here: license_count_exceeded.png See here our current set users: sync_users_set.png If I remove a user from the list so that the count will be 3, then the application runs again. Please advice.

Best regards, Sascha Cappel TransWare AG

  1. Implicit member avatar

    Implicit Inc. Provider

    5 years ago

    Thanks for reporting the issue. We'll look into it and update you soon

  2. Implicit member avatar

    Implicit Inc. Provider

    5 years ago

    We have resolved the issue. You should be able to use all the licenses you purchased.

  3. info10 member avatar

    TransWare AG

    5 years ago

    Hi, the problem has been resolved. How/Where did you implement the changes? On your side at the license server?

  4. info10 member avatar

    TransWare AG

    4 years ago

    Please set the state of this issue to closed.

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