by Implicit Inc.

Scalable, Enterprise-Class solution for integrating SuiteCRM with Exchange / Office 365. Synchronize contacts, calendars and tasks. Set rules for auto-archiving of incoming/outgoing emails. Combine (optional) with an Exchange / Office 365 add-on that presents an Email Side-Panel in Outlook and allows users to view, create and edit CRM records from within Outlook.

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#2311 - Sync stopped working for 2 users

Closed Bug? created by cwonsey Verified Purchase 2 years ago

I have 4 users setup for sync. It was working fine but just stopped working for 2 of the users. I have removed and readded the user accounts. Started and stopped the service. Nothing has helped.

The log file shows the system sync for 2 of the users, but never attempts the next 2.

  1. cwonsey member avatar

    cwonsey Verified Purchase

    2 years ago

    Nevermind, I removed the users 1 at a time and saved, then added them back in 1 at a time and saved and now it is working. No idea why it just stopped though. The software really needs a way to catch up missed emails from previous days when it breaks.

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