by Implicit Inc.

Scalable, Enterprise-Class solution for integrating SuiteCRM with Exchange / Office 365. Synchronize contacts, calendars and tasks. Set rules for auto-archiving of incoming/outgoing emails. Combine (optional) with an Exchange / Office 365 add-on that presents an Email Side-Panel in Outlook and allows users to view, create and edit CRM records from within Outlook.

Free 30 day trial
Try it Now

#2311 - Sync stopped working for 2 users

Closed Bug? created by cwonsey 5 years ago

I have 4 users setup for sync. It was working fine but just stopped working for 2 of the users. I have removed and readded the user accounts. Started and stopped the service. Nothing has helped.

The log file shows the system sync for 2 of the users, but never attempts the next 2.

  1. cwonsey member avatar

    cwonsey

    5 years ago

    Nevermind, I removed the users 1 at a time and saved, then added them back in 1 at a time and saved and now it is working. No idea why it just stopped though. The software really needs a way to catch up missed emails from previous days when it breaks.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...