by Dreamer Technologies

SMS add-on automation makes your business available anytime. Send SMS from SuiteCRM at one click from any module. You can also create workflow SMS and get a reply back as an Inbound SMS.

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#1871 - Inbound messages not working

Closed General Question created by Geoff Verified Purchase 4 years ago

Hi,

I have purchased and installed the SMS Integration.

However I have struck a few issues.

Firstly it appears Twilio & Pilvo do not support New Zealand numbers.

I have set up a Twiio account, because NZ numbers are not supported I setup an Australian number (This number 61439070412 is supposed to send SMS internationally)

I have setup the the API setting as described in your documentation https://crm.celtinebeauty.com/index.php?entryPoint=Twilio_Inbound

We can send sms via SuiteCRM but we are not receiving any replies ( I note the reply to number is +386 8 instead of the expected 61439070412 this could be a phone number issue or a extension issue... either way we can't continue with this extension if we can't get it to work.

Hopefully you can assist.

Regards Geoff Grace

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