SMS Integration with SuiteCRM

by Dreamer Technologies

SMS add-on automation makes your business available anytime. Send SMS from SuiteCRM at one click from any module. You can also create workflow SMS and get a reply back as an Inbound SMS.

Cancel at any time!
Free Trial

#1871 - Inbound messages not working

Closed General Question created by Geoff Verified Purchase 5 years ago

Hi,

I have purchased and installed the SMS Integration.

However I have struck a few issues.

Firstly it appears Twilio & Pilvo do not support New Zealand numbers.

I have set up a Twiio account, because NZ numbers are not supported I setup an Australian number (This number 61439070412 is supposed to send SMS internationally)

I have setup the the API setting as described in your documentation https://crm.celtinebeauty.com/index.php?entryPoint=Twilio_Inbound

We can send sms via SuiteCRM but we are not receiving any replies ( I note the reply to number is +386 8 instead of the expected 61439070412 this could be a phone number issue or a extension issue... either way we can't continue with this extension if we can't get it to work.

Hopefully you can assist.

Regards Geoff Grace

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 8.6.1
Read Our Review
Rating

  • "Working as expected. An issue during installation was quickly solved by support (within 24 hours and even during weekend !), this is greatly appreciat..." - technicalpartners

    Read More Reviews

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

Twilio SMS Extension

Twilio SMS extension allows you to send SMS (leads, contacts, employees, prospects, users accounts) and receive ( from Twilio) with details such as message, date and time of SMS, status, etc.

SendSMS SuiteCRM SMS Addon

Do you need to send SMS messages from SuiteCRM? SendSMS is the right tool for you. It allows sending SMS with ease to any Contact or Lead or even to many recipients at one time from the List View. SendSMS supports Callfire, Clikatell and Plivo SMS Gateways as well as any custom configuration. Commun...

Featured
Administration Integrations Marketing Productivity Sales Reporting Social sms addon suitecrm sms integration sms integration with suitecrm sms with suitecrm send sms from suitecrm auto sms with suitecrm mass sms suitecrm sms bulkSMS scheduleSMS conversationviewSMS smscampaign dreamer