by viznet

Do you need to send SMS messages from SuiteCRM? SendSMS is the right tool for you. It allows sending SMS with ease to any Contact or Lead or even to many recipients at one time from the List View. SendSMS supports Callfire, Clikatell and Plivo SMS Gateways as well as any custom configuration. Communicate better and faster and improve your marketing efforts with SendSMS.

Cancel at any time!
Free Trial

#653 - wrong mobile number in Send SMS window.

Open Bug? created by australiait 7 years ago

Hello,

We have the addon up and running in Australia using a custom gateway and it is working well.

However, when I select the contact and then send sms a number that is not the contacts is displayed.

I have tested with a number of contacts and it's the same random number but not the contacts.

It looks like the CRM contact number is not being passed to the Send SMS window.

Hopefully an easy fix.

Thank you

  1. viznet member avatar

    viznet Provider

    7 years ago

    Hello Which version of SuiteCRM are you using. Is it on linux or windows ? Can you send us the print screen of what is displayed in the SMS number field ? (support@viznet.pl)

    --Thanks

  2. viznet member avatar

    viznet Provider

    7 years ago

    We have found a problem and fixed it. We have uploaded new version of SendSMS addon - v1.28 Could you please reinstall addon using new version, and let us know if it helped ?

  3. australiait member avatar

    australiait

    7 years ago

    Thank you. Issues have been resolved Very much appreciate the prompt reply and resolution, great work.

    Cheers

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...