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#865 - After installing SecuritySuite, new users cannot add Tabs or Dashlets

Closed Bug? created by jva_alteridea 3 years ago

After installing SecuritySuite, new users cannot add Tabs or Dashlets. If a newly created user tries to add a Tab/Dashlet, the creation dialog pops-up with a loading spinner and nothing else happens. In the browser console there is the following error:

Uncaught SyntaxError: Unexpected identifier at eval (<anonymous>) at Function.globalEval (sugar_grp1_jquery.js?v=IvGTvP870szfja69iDF4nQ:2) at n.fn.init.domManip (sugar_grp1_jquery.js?v=IvGTvP870szfja69iDF4nQ:3) at n.fn.init.append (sugar_grp1_jquery.js?v=IvGTvP870szfja69iDF4nQ:3) at n.fn.init.<anonymous> (sugar_grp1_jquery.js?v=IvGTvP870szfja69iDF4nQ:3) at n.access (sugar_grp1_jquery.js?v=IvGTvP870szfja69iDF4nQ:2) at n.fn.init.html (sugar_grp1_jquery.js?v=IvGTvP870szfja69iDF4nQ:3) at outputPage (retrievePage.js:37) at Object.success (retrievePage.js:26) at j (sugar_grp1_jquery.js?v=IvGTvP870szfja69iDF4nQ:2)

Any user created before installing SecuritySuite, can add Tabs/Dashlets without any issue
If we disable the module the problem persist, if we completely uninstall it, all users can add Tabs/Dashlets

Our environment is:
- Windows 8.1 / Windows Server 2012
- SuiteCRM 7.8.8
- SecuritySuite 3.1.3
- MSSQL 2014
- PHP 7.0

Any suggestion on how to solve this issue?

Thank you in advance

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Hello,

    The good news is that I am able to replicate the exact same issue. Working on a fix and I will notify you when a new version is available for download.

    Thanks,
    -Jason

  2. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    Getting closer to finding the route cause for this, but as a temporary work around simply remove the Group Messages dashlet from the user's dashboard and then refresh the page. It should then all you to add dashlets and tabs.

  3. eggsurplus member avatar

    eggsurplus Provider Affiliate

    3 years ago

    A fix has been uploaded to your purchases. Look for SuiteCRM_7.8.8_SecuritySuite_v3.1.5.zip. Install in Module Loader without uninstalling the existing first. Let me know if you have any questions.

    Thank you for reporting this!

  4. jva_alteridea member avatar

    jva_alteridea

    3 years ago

    Hello Jason,

    I have tried the fix and it works, thank you for your help.

    JVA

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      3 years ago

      Great! Thanks for verifying.

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