by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#3988 - New version of security suite is not getting installed

Open Installation created by Adogra 10 months ago

New version of security suite is not getting installed. Even after it shows the process is completed.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    10 months ago

    Is it that it doesn't show as installed in Module Loader after the installation completes? If so, SuiteCRM can act oddly like this at times. Usually this comes down to file permission/ownership issues. However, if you aren't receiving any notices that the SecuritySuite version doesn't match the SuiteCRM version (it would be obvious) then I would recommend ignoring this until the next time you go to upgrade.

    • Adogra member avatar

      Adogra

      10 months ago

      I have installed it with a admin user. You are right it is not showing in the module loader whether the new versioni is installed or not.But I check the admin section it shows it has the suite installed, Also it doesn't show security suite management if i goes under roles assignement . Screenshot is attached.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      10 months ago

      Make sure to run these three steps from the Admin->Repair screen in SuiteCRM:

      • Quick Repair & Rebuild (execute the generated SQL)
      • Rebuild Relationships
      • Repair Roles

      Then look under roles again to see if the subpanel now shows.

  2. Adogra member avatar

    Adogra

    7 months ago

    I tried with all the mentioned things above but still after the install security group field/section is missing in the role management and user management module.

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      6 months ago

      Which version of SuiteCRM are you currently on?

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      6 months ago

      Just ran into an issue on 7.12.x. Is this the version that you are on?

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      6 months ago

      3.1.30 has just been released and is available in your downloads. This addresses some PHP issues on specific instances.

      If this doesn't resolve the issue for you, are you using a custom theme, by chance? If so, which one?

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