by eggsurplus

Control what your users can access and save time, money, and frustrations. Lock down sensitive data in SuiteCRM to specific groups or teams. Supports unlimited assigned users, unlimited group assignments to records, custom layouts for each group, login/sudo capabilities and much more.

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#290 - Security Groups are not working for new users since upgrade to your latest release

Closed Bug? created by daniel Verified Purchase 4 years ago

Security Groups are not working for new users since upgrade to your latest release, SuitCRM is on the latest release as well.

  1. eggsurplus member avatar

    eggsurplus Provider Affiliate

    4 years ago

    Hi Daniel,

    Usually doing the following will do the trick:

    • Admin->Repair->Repair Roles
    • Admin->Repair->Quick Repair & Rebuild (execute any SQL generated)

    If that doesn't do the trick then I will need more information on what isn't working for new users. Let me know what you find.

  2. daniel member avatar

    daniel Verified Purchase

    4 years ago

    Thanks, I allredy did the recomended repair steps several times buut still seeing the same issue.

    The new user is allocated to Security Group A, When I log into the user the user can see entrys from Security Group A,B;C....

    if you have teamviewer then i am happy to show you.

    Thanks

    daniel

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      4 years ago

      Make sure the new user's role assigned to any group they are a member of and any role directly assigned to the user is set up correctly. In your case you want Group rights for that new user. It sounds like one of the roles is set to All for the entries that they can see OR the new user is a member of all the other groups as well.

  3. daniel member avatar

    daniel Verified Purchase

    4 years ago

    Thanks, that was it. Solved... Thanks for taking the time

    • eggsurplus member avatar

      eggsurplus Provider Affiliate

      4 years ago

      Glad to hear that you found it! I'll close this out for now, but feel free to reply here or start a new case if needed. Thanks!

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