by MokasIT

Intuitive and powerful sales pipe management for SuiteCRM opportunites

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#1293 - Dashboard not working / SalesPipe Option blanked

Closed Bug? created by bencesziklay1985 6 years ago

Hi guys,

I have problems with the Plugin because I can not generate the dashboard (the SalesPipe), only the LeadPipe.

I was receiving this two error messages:

The first message said "please have your administrator disable Ajax for this module". Proceed as indicated but the result was a blank page.

The second message sais "SugarPipe is no longer active due to the following reason: Key does not exist. User will have limited to no access until the issue has been addressed." I checked the configuration of the license and everything seems fine.

Thanks.

Ben

  1. MokasIT member avatar

    MokasIT Provider Affiliate

    6 years ago

    Hello, currently we are fixing the issues, and we plan to release a new version at date 2018-07-27

  2. bencesziklay1985 member avatar

    bencesziklay1985

    6 years ago

    OK, please let me know when it's fixed, cheers! S

  3. bencesziklay1985 member avatar

    bencesziklay1985

    6 years ago

    Hi, Guide me on what I need to do in order to get the updated plugin.

  4. MokasIT member avatar

    MokasIT Provider Affiliate

    6 years ago

    Hi, you can download new version of SalesPipe from Store. After install, go to Admin->Repair->QuickRepair and Rebuild. In some cases, the repair may have detected a difference between your database schema and your vardef files. If so, in the end of repair scroll down to the page and check it. In such case SuiteCRM will suggest a script to run against your database to correct the discrepancy. If this appears, click "Execute" to have SuiteCRM run the script.

  5. bencesziklay1985 member avatar

    bencesziklay1985

    6 years ago

    Hi, I've already downloaded the latest version but it's still the same Bug. The dashboard still does not work and does not recognize the status of the pipeline. Please help me!

    • MokasIT member avatar

      MokasIT Provider Affiliate

      6 years ago

      Hello, we provide 1 day live support for our addons. We contacted you via email and provided contact information for the support online.

    • bencesziklay1985 member avatar

      bencesziklay1985

      6 years ago

      Thank you!!

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