The Report and Dashboard add-on offers an intuitive and powerful set of reporting tools for SuiteCRM. It includes various chart types, summary and detailed reports, plus 2-dimensional layouts with exporting capabilities for popular file types.
#4004 - Does not support SuiteCRM 7.12.0
return error 500
Larry Rudd
2 years ago
Hello Joetcw,
SuiteCRM 7.12 has decrypted some default functions. We have uploaded updated zip for 7.12 Version of SuiteCRM.
Can you please first uninstall the zip from your SuiteCRM which you have installed. After that Download the Updated zip from SuiteCRM Store which is compatiable with SuiteCRM 7.12 Version and Install on your SuiteCRM.
Regards, Variance Infotech PVT LTD
2 years ago
I've got this JS prompt when enabling the feature.
2 years ago
BTW, this plugin changed the default layout of the Report module.
2 years ago
Hello Joetcw,
Apologies for the problem you're facing for the Report Module.
We have updated the zip on SuiteCRM Store with the Report Module issue fixes.
Can you please first uninstall the zip from your SuiteCRM which you have installed. After that Download the Updated zip from SuiteCRM Store which is compatiable with SuiteCRM 7.12 Version and Install on your SuiteCRM.
Regards, Variance Infotech PVT LTD
2 years ago
Hello Joetcw,
Did you Repair & Rebuild the SuiteCRM after the Installation of Report and Dashboard Extension?
If not then please do the following steps, 1) Login to SuiteCRM->Admin->Repair->Quick Repair and Rebuild 2) Login to SuiteCRM->Admin->Repair->Rebuild Javascript Languages
Regards, Variance Infotech PVT LTD
2 years ago
Thanks!
BTW, how come I cannot select "Campaign" in Primary Module? This is very important to us.
2 years ago
Hello Joetcw,
Our Extension doesn't support the Campaign Module because Report and Dashboard having the Condition Block of Primary Module and Subpanel Module.
We're getting the list of Subpanel Dynamically based on the Primary Module Selection and Campaign Module having some Subpanel likes Trackers URLs, Email Marketing, Message Queues, Survey Responses, etc. This Subpanel doesn't get the fields for Condition Dynamically that's reason we didn't considered the Campaign Module for Report and Dashboard Extension.
You can share your requirement for the Campaign Module means what kind of Reports you want to generate for Campaign Module so our Tech Team will review it and if it's possible then modify the Extension for you.
You can share your requirement on "techsupport@varianceinfotech.com"
Regards. Variance Infotech PVT LTD
2 years ago
Thanks, I've sent an email to your support team.
2 years ago
Hello Joetcw.
Thanks. We have received your email.
Tech Team will review your requirement and will update on same email.
Regards, Variance Infotech PVT LTD
a year ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards,
Support Team Variance InfoTech Pvt Ltd