The Reminder and Notification extension for SuiteCRM from Variance InfoTech helps to automate reminders for any date or date time field. Great for getting In-App or Email notifications whenever there is an upcoming birthday, anniversary, contract renewal, or anything else that matters for your unique business needs.
#4251 - Reminder
Hi the module lost information ed remainder do not start
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"I have a small issue not getting reminders. Support fix it remotly verry fast. Im supprised of their response. Godd work"
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2 years ago
Hello,
Can you check cron is set or not on your Server if reminder not start.
Regards,
Variance Infotech PVT LTD
2 years ago
Hi , Yes the cron is enabled.
It lost information...
and process.. do not run
2 years ago
Hello,
You need to check cron on your Server. Not in CRM.
If you open the Schedulers from the Admin like Admin->Scheduler then you will see the how to configure the cron on your server.
Regards,
Variance Infotech PVT LTD
2 years ago
Hi sheduler run, but i havent mail and allert...
2 years ago
Hello,
is it possible for you to share your CRM Login Credentials and FTP Details where you hosted your CRM with file modification permission?
If yes then please share with us on "techsupport@varianceinfotech.com". So we'll check it from our end and you will get quick solution.
Regards,
Variance Infotech PVT LTD
2 years ago
hi credential sent by mail for connect to server is need connect by anydesk or team viewer
a year ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards,
Support Team Variance InfoTech Pvt Ltd