The Reminder and Notification extension for SuiteCRM from Variance InfoTech helps to automate reminders for any date or date time field. Great for getting In-App or Email notifications whenever there is an upcoming birthday, anniversary, contract renewal, or anything else that matters for your unique business needs.
#4008 - package for SuiteCRM 7.12
Can you release the version that supports SuiteCRM 7.12? Thanks!
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"I have a small issue not getting reminders. Support fix it remotly verry fast. Im supprised of their response. Godd work"
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3 years ago
Hello Joetcw,
We have uploaded zip of SuiteCRM 7.12 Version for Reminder and Notification. Please check now.
Regards, Variance Infotech PVT LTD
3 years ago
Thanks.
May I know is there any way to send a desktop notification to selected users? Because now only the administrator received the notification.
like this:
3 years ago
My second question, is that only the administrator can create/edit the reminder configuration? Is it possible to allow normal users to do this?
3 years ago
Hello
Currently Desktop Notification send two ways. 1. Immediate Notification 2. Schedule based like after and before through Scheduler
Desktop Notification shows based on the Assigned User in the Records. For Example, You have configured Reminder and Notification for the Contacts Module & If any User Create Contacts Record then Assigned To field having by Default Login User auto select. So Desktop Notification assigned to the User who has in the Assigned To field.
Regarding Schedule Notification, We have considered Current User means if any Desktop Notification trigger through scheduler then it's assign to Admin User. If you want to change it according Records Assigned to User then we'll do it for you.
Regards, Variance Infotech PVT LTD
3 years ago
Hello Joetcw,
Currently our Extension allow only Admin User to setup Notification for all Users. Non-Admin User can't able to setup Reminder and Notification.
Regards, Variance Infotech PVT LTD
3 years ago
Thanks!
Can we edit the email subject? The default one is "Happy Birthday".
3 years ago
Hello Joetcw,
We have considered the subject field of the Step 1 : Select Module for the Email Subject. Whatever value you'll enter in Subject field, you will get in the Email as a subject.
See Screenshot : http://prntscr.com/22f0x7c
Regards, Variance Infotech PVT LTD
3 years ago
Hi Team,
I've got this error.
Thu Dec 9 02:52:50 2021 [29525][1][FATAL] Mysqli_query failed. Thu Dec 9 02:52:50 2021 [29525][1][FATAL] Query Failed: UPDATE vi_reminders_notifications SET template_type='Birthday Templates', template_id='24', template_message='
Dear $first_name$,
Happy Birthday to You!
', date_modified='2021-09-12 10:52' where id='d089e338-20dd-11ed-ee77-61af33667909' and deleted='0': MySQL error 1054: Unknown column 'template_type' in 'field list'
3 years ago
Hello Joetcw,
Apologies for the problem you're facing.
We're sending you email for this issue from "techsupport@varianceinfotech.com".
Regards, Variance Infotech PVT LTD
3 years ago
Hi,
Can I filter the "Security Groups" for the contact here?
3 years ago
Hello
You can add the condition for the fields which is available in the Module. Security Group field is not available in the Contact Module.
Regards, Variance Infotech PVT LTD
3 years ago
Yes, I know. But there is a relationship between Contact and Security Groups, can you add this filter to your roadmap? Thanks!
3 years ago
Hi,
Can this extension stop sending a reminder to those contacts who already opted out?
3 years ago
Hello,
Can you please tell us on which scenario you want to stop sending a reminder to contact who already opted out.
We understood your question but we just want to know the scenario which you're trying with our Extension like what condition you have added in the Configuration and other configuration details.
Regards, Variance Infotech PVT LTD
a year ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards,
Support Team Variance InfoTech Pvt Ltd