The Reminder and Notification extension for SuiteCRM from Variance InfoTech helps to automate reminders for any date or date time field. Great for getting In-App or Email notifications whenever there is an upcoming birthday, anniversary, contract renewal, or anything else that matters for your unique business needs.
#2432 - Birthday Reminder
I want to set birthday reminder only to active employees. I have a custom module (where employee enter thier DOB). In the same module, I have a Employee Status (Active/Inactive) which is not showing the dropdown in Add Conditions step.
Note: Employee Status field is not in the Edit View but it is there in the Detailed View of the custom module.
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"I have a small issue not getting reminders. Support fix it remotly verry fast. Im supprised of their response. Godd work"
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4 years ago
Hello,
We've consider Edit View and Detail View fields in Condition Steps.
is it possible to share CRM Credentials, FTP Details, and Database Access if you don't mind?
If yes then please share with us on "info@varianceinfotech.com".
We're asking above details because it's easy for us to understand issue in your instance and you'll get quick solution.
Regards, Variance Infotech PVT LTD
4 years ago
Hello,
We've checked issue on our instance which you mentioned and able to reproduced it. So we're working on it.
We'll Update new release by next week Tuesday or Wednesday on store.
Regards, Variance Infotech PVT LTD
4 years ago
Hello,
We've released new version 2.0 of Reminder and Notification which covered your fields showing issue in Conditions Step.
Please download latest release from SuiteCRM Store and Upload on your instance.
Regards, Variance Infotech PVT LTD
4 years ago
Question, for birthday reminder. I want to remind me or send an email on the day of the birthday. would selecting trigger 0 days before the date work? because of the bugs i have reported, i have not been able to test it.
4 years ago
Hello,
Currently our extension supports before/after Reminder & Notification.
For the same day Reminder & Notification, we need to do enhancement in our extension. See Screenshot : http://i.prntscr.com/NZW0AdVdR1OyPmiTR0jt5Q.png
Regards, Variance Infotech PVT LTD
4 years ago
And just to reconfirm lets say date of birth (DOB) is December 25, 1983. Birthday reminder on Date of birth field in 2019 will trigger on December 25, 2019. Hopefulley you are using date and month and ignoring year?
4 years ago
Hello,
We've consider date and month for all date type fields.
So Birthday fields ignoring year when Reminder Notification Trigger.
Regards, Variance Infotech PVT LTD
4 years ago
Hello,
If you facing problem for Birthday field then please let us know.
We'll ready to help you.
Regards, Variance Infotech PVT LTD
4 years ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com