Profile scores allow customer-facing teams to prioritize and pay attention to significant (potential) customers.
#2008 - After Updating to VIProfileScoring-3.0-Version7.7 scoring stars are not visible
Hello,
after updating to the newest version the "scoring stars" underneath Account Name and Opportunity Name are not visible.
Kind Regards
-
"Great product, the plugin does what we need for scoring individual entries in Suitecrm. Their Customer Support is very fast and responds to every issu..." - jobvector GmbH
Read More Reviews
4 years ago
Hello,
We've checked on our server and it's works perfectly.
Can you please provide us your CRM Credentials, Server Details(FTP Details), Database Access and screenshot of issue which you've faced on "info@varianceinfotech.com" if you don't mine.
If you provide us credentials then it'll be easy for us to understand the issue on your instance and you'll get quick solution
Regrads, Variance Infotech PVT LTD
4 years ago
Hello,
Have send you an email.
Our Suitecrm Version is Version 7.7.8 and we are using the SuiteP Theme, maybe it is related to that.
Kind Regards
4 years ago
Thanks for the great support, Problem solved.
Could you put that changes also into the next Version (for Suitecrm 7.7.*)
suitecrm/custom/VIProfileScoringFunctions.php
$fieldValue = $bean->fetched_row[$fieldDefs['name']];
Thanks & Kind Regards
4 years ago
Yes.
We'll add this change for all version of SuiteCRM.
Shall i close this case?
4 years ago
Yes, can be closed, thanks