Profile scores allow customer-facing teams to prioritize and pay attention to significant (potential) customers.
#1964 - No setting visible after installation
After installation, no settings can be seen in the admin area. Where is the problem? The installation was done according to instructions.
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"Great product, the plugin does what we need for scoring individual entries in Suitecrm. Their Customer Support is very fast and responds to every issu..." - jobvector GmbH
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4 years ago
4 years ago
Hello,
Did you repair/rebuild your CRM after installation of our plugin?
If not then you need to repair/rebuild your CRM. For Repair/Rebuild, Goto Admin->Repair->Quick Repair & Rebuild.
Please let us know if you'll facing problem after following above step.
Regards, Variance Infotech PVT LTD
4 years ago
Hi,
I did the rebuild. The problem still exist.
4 years ago
4 years ago
Hello,
Can you please give us your CRM Credentials with admin user, FTP Details and Database access if you don't mine.
If you agree with that then please send us on "info@varianceinfotech.com".
Above access useful for us to fix your issue very quickly.
Regards, Variance Infotech PVT LTD
4 years ago
you got an email
4 years ago
Yes.
We've got your email. We'll update you soon.
Regards, Variance Infotech PVT LTD
4 years ago
Hello,
Your issue has been fixed. We've tested on your CRM as well.
Please check & confirm and let us know if you face any problem further.
Regards, Variance Infotech PVT LTD
4 years ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com