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#1964 - No setting visible after installation

Closed Installation created by florian2 5 years ago

After installation, no settings can be seen in the admin area. Where is the problem? The installation was done according to instructions.

Image 5.jpg

  1. florian2 member avatar

    florian2

    5 years ago

    Image 6.jpg

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    5 years ago

    Hello,

    Did you repair/rebuild your CRM after installation of our plugin?

    If not then you need to repair/rebuild your CRM. For Repair/Rebuild, Goto Admin->Repair->Quick Repair & Rebuild.

    Please let us know if you'll facing problem after following above step.

    Regards, Variance Infotech PVT LTD

  3. florian2 member avatar

    florian2

    5 years ago

    Hi,

    I did the rebuild. The problem still exist.

  4. florian2 member avatar

    florian2

    5 years ago

    Image 7.jpg Image 10.jpg

  5. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    5 years ago

    Hello,

    Can you please give us your CRM Credentials with admin user, FTP Details and Database access if you don't mine.

    If you agree with that then please send us on "info@varianceinfotech.com".

    Above access useful for us to fix your issue very quickly.

    Regards, Variance Infotech PVT LTD

  6. florian2 member avatar

    florian2

    5 years ago

    you got an email

  7. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    5 years ago

    Hello,

    Your issue has been fixed. We've tested on your CRM as well.

    Please check & confirm and let us know if you face any problem further.

    Regards, Variance Infotech PVT LTD

  8. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    4 years ago

    Hello

    Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com

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