Profile scores allow customer-facing teams to prioritize and pay attention to significant (potential) customers.
#1954 - Email Field from Contacts is not available for Condition
Hello,
Contacts Email Field is not available if we want to create a Condition.
Kind Regards
-
"Great product, the plugin does what we need for scoring individual entries in Suitecrm. Their Customer Support is very fast and responds to every issu..." - jobvector GmbH
Read More Reviews
5 years ago
Hello Capsid,
We've follow the default SuiteCRM Condition Block Structure for our plugin. Contact Email field has option to add multiple email address. See Screenshot : http://i.prntscr.com/ukdGf6qjRTuoZiMjWwSG7Q.png
If anyone add multiple email for single contact then there is problem to identify which email need to consider.
By Default Workflow Module of SuiteCRM also not consider email field in condition block. You can check workflow module.
Regards, Variance Infotech PVT LTD
5 years ago
Hello,
would it be possible for a condition just to check if the contact has at least one email address or not at all (emails address exits: true or false).
Kind Regards
5 years ago
Ok.
We'll check and if possible then we'll include in our next release.
Regards, Variance Infotech PVT LTD
5 years ago
Thanks
5 years ago
Hello Capsid,
We've updated condition block with Email Type field on our new release. Now you can able to select email field in condition block. Our new release is from VIProfileScoring-3.0-Version7.0.zip to VIProfileScoring-3.0-Version7.11.zip. You can download new release from SuiteCRM Store and Installed on your CRM which is compatible with your SuiteCRM Version.
Regards, Variance Infotech PVT LTD
4 years ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com