Profile scores allow customer-facing teams to prioritize and pay attention to significant (potential) customers.
#1951 - Condition value
If the condition value is multi-select field value cannot be set for the condition:
The vi_profile_scoring_conditions table is saving to the "value" field the string "Array"
-
"Great product, the plugin does what we need for scoring individual entries in Suitecrm. Their Customer Support is very fast and responds to every issu..." - jobvector GmbH
Read More Reviews
4 years ago
Hello Capsid,
We'll check and update you soon.
Can you please tell us which version of SuiteCRM you've and which zip you've download from SuiteCRM Store?
Regards Variance Infotech PVT LTD.
4 years ago
Hello,
Suitecrm Version 7.7.8
Scoring Addon: VIProfileScoring-2.0-Version7.7.zip
Regards
4 years ago
Ok.
We'll check and update you soon.
Regards, Variance Infotech PVT LTD
4 years ago
Hello Capsid,
We've updated multiselect field value option on our new release. Now you can able to set value for multiselect field in condition block. Our new release is from VIProfileScoring-3.0-Version7.0.zip to VIProfileScoring-3.0-Version7.11.zip. You can download new release from SuiteCRM Store and Installed on your CRM which is compatible with your SuiteCRM Version.
Regards, Variance Infotech PVT LTD
4 years ago
Hello
Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.
Regards, Support Team Variance InfoTech Pvt Ltd www.varianceinfotech.com