by Variance InfoTech Pvt Ltd

Profile scores allow customer-facing teams to prioritize and pay attention to significant (potential) customers.

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#1442 - Duplicate Fields

Closed Bug? created by jobvector GmbH Verified Purchase 5 years ago

Hello,

Some fields that can be selected for the condition are displayed twice, what could be the reason for this?

Screen Shot 2018-09-25 at 10.55.08.png

Screen Shot 2018-09-25 at 10.55.27.png

Kind Regards

  1. software member avatar

    jobvector GmbH Verified Purchase

    5 years ago

    and if the "wrong" one of the duplicate fields is used the condition does not calculate the score

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    5 years ago

    Hello,

    As per your screen shot, "Rating" fields display twice because Account Module by default have Rating field and we have added one field for Rating(Star) in our Profile Scoring Add-ons. Currently we have updated our release on store SuiteCRM Version Wise which will cover your issue. Now onward Star will display at top of detail view of particular record and score will display in first block of module.

    You can take latest release which is compatible with your SuiteCRM and upload on your instance. Please make sure uninstall old release first.

    With Regards, Variance Infotech PVT LTD

  3. software member avatar

    jobvector GmbH Verified Purchase

    5 years ago

    issue is fixed, can be closed

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