Profile scores allow customer-facing teams to prioritize and pay attention to significant (potential) customers.
#1442 - Duplicate Fields
Hello,
Some fields that can be selected for the condition are displayed twice, what could be the reason for this?
Kind Regards
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"Great product, the plugin does what we need for scoring individual entries in Suitecrm. Their Customer Support is very fast and responds to every issu..." - jobvector GmbH
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6 years ago
and if the "wrong" one of the duplicate fields is used the condition does not calculate the score
6 years ago
Hello,
As per your screen shot, "Rating" fields display twice because Account Module by default have Rating field and we have added one field for Rating(Star) in our Profile Scoring Add-ons. Currently we have updated our release on store SuiteCRM Version Wise which will cover your issue. Now onward Star will display at top of detail view of particular record and score will display in first block of module.
You can take latest release which is compatible with your SuiteCRM and upload on your instance. Please make sure uninstall old release first.
With Regards, Variance Infotech PVT LTD
6 years ago
issue is fixed, can be closed