Manually managing two different calendars and keeping your meetings updated between SuiteCRM and Microsoft Office 365 is tedious work. All of those problems can be solved by using Office Synchronizer, the Office Calendar Integration for SuiteCRM that bidirectionally auto-syncs all tasks and meetings in your calendar.
#4936 - Cannot sync contacts
Hi there !
We are running your module on a trial basis. A CRM user has been synced with an Outlook 365 Account - Meeting sync is working - Contact sync doesn't. Did we miss extra-setting ?
Kind Regards
Ando
10 months ago
Hi,
Check if you select the option to synchronise contacts in the profile in the office panel.
Kind Regards
Activalink
10 months ago
Hi, Thanks for your reply Indeed, I've checked that option (see below). We ran a 7.7 version of SuiteCRM. Could it be an issue ?
Thanks
Ando
10 months ago
Good morning,
If you have it selected, you must go to the contact you want to synchronize and in the edit view check the box in the office panel.
If you have this plus the profile activated, it should synchronise correctly. If it still doesn't work, let us know and we will check if there is a problem.
Kind Regards
Activalink
10 months ago
Hi, I did check that field on Contacts Module Thanks