by Variance InfoTech Pvt Ltd

The Multiple Fields add-on for SuiteCRM allows you to add dynamic fields and panels on the fly when adding records to a form, while working in any module.

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#4710 - Upgrade SUiteCRM from 7.10.6 to 7.12.8

Closed Bug? created by dwaynecasey Verified Purchase a year ago

I recently did an upgrade from 7.10.6 to 7.12.8 - and now in the addon seems to have stopped working. I see several zip files in the purchase area. Just to verify , the steps are to disable the module - then upload the the new module - (version 7.12). Will the old fields still work?

  1. dwaynecasey member avatar

    dwaynecasey Verified Purchase

    a year ago

    Hi, I attempted to install the version for VIMultipleFields-7.0-SuiteCRM-Version7.12.zip - however I install and then it does not get to the license key point. Recently you have gone into my instance and fixed for another addon. I am thinking this might be similar issue. Please advise and let me know if there is a common issue I should be applying on live instance.

  2. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    May be it's same but we needs to check that issue in your CRM so will check and update you

    Regards,
    Variance Infotech PVT LTD

    • dwaynecasey member avatar

      dwaynecasey Verified Purchase

      a year ago

      Thank You. Looks like you fixed it. Appreciated. This particular instance you fixed appears to be for our development server. Can you share what changes were implemented? I see a couple changes in config.php and possibly .htaccess. I will also email.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      Yes we're still working on fixing your issue. Once we fixed all the issues will provide you changes File List

      Regards,
      Variance Infotech PVT LTD

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello,

    We've fixed issue in your CRM so Can you please check and confirm.

    In which instance you want to update these changes?

    Regards,
    Variance Infotech PVT LTD

    • dwaynecasey member avatar

      dwaynecasey Verified Purchase

      a year ago

      Thank you. I see that it works. Can you verify steps to apply to our main instance? I setup the staging environment to keep work flow uninterrupted for users. If, possible to share steps I will first backup cpanel, then apply the updates when no users are on the live system.

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      a year ago

      Hello,

      Is it possible for you to share Main instance Credentials with us so we'll apply all changes in that?

      Regards,
      Variance Infotech PVT LTD

  4. dwaynecasey member avatar

    dwaynecasey Verified Purchase

    a year ago

    This has ben fixed, And closed.

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