by Variance InfoTech Pvt Ltd

The Multiple Fields add-on for SuiteCRM allows you to add dynamic fields and panels on the fly when adding records to a form, while working in any module.

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#3727 - Dropdown doesn't show on additional fields

Closed Bug? created by hosting1 Verified Purchase 2 years ago

When using the multiple fields option the dropdown does not work for the additional fields

Is there a fix for this please?

  1. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    Can you please share the Screenshot of the Dropdown Field where it's not showing the fields.

    We have checked on our Demo Instance and it's working properly.

    Regards, Variance Infotech PVT LTD

  2. hosting1 member avatar

    hosting1 Verified Purchase

    2 years ago

    Dropdown 1.PNG

    Dropdown 2.PNG

    You can see it works on the original box but not on any of the aditionally added fields.

  3. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    The field which shown in the screenshot is not Dropdown Type Field. It's Relate Field.

    Currently our Extension doesn't support the Auto Suggestion functionality for Relate Field which is added through the Multiple Fields.

    We'll check feasibility about this feature. If it's feasible then we'll add in our next release.

    Regards, Variance Infotech PVT LTD

  4. hosting1 member avatar

    hosting1 Verified Purchase

    2 years ago

    The first field is a "relate" field also and it works fine on this field.

    The additional fields are duplicates of the original collection address field.

    Please could you confirm further

  5. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    We understood your screenshot.

    You have one Panel which contains Customer, Customer Details, Collection Address, Collection Date, Rate, etc. After that you have click on the "Add New Entry" Button from that Panel. So it's copy the Entire Panel.

    Newly added Panel through Multiple Fields doesn't support the Auto Suggestion functionality. First screenshot in which it's working because it's Default Panel provided by SuiteCRM.

    Regards, Variance Infotech PVT LTD

  6. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    We're reviewing your feedback which you shown in the screenshot and update you by tomorrow it's possible or not.

    If possible then we'll release on store with this feature very soon.

    Please stay with us.

    Regards, Variance Infotech PVT LTD

  7. hosting1 member avatar

    hosting1 Verified Purchase

    2 years ago

    Hi Variance Infotech

    Please could you confirm when tomorrow you will have an update for this. I am being chased by my team on this issue.

    Thanks

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      2 years ago

      Hello,

      We have checked your issue and fixed it as well but we can't release new Version on SuiteCRM Store without QA. We'll going to release in next 2-3 days on SuiteCRM Store.

      If you want this changes in urgent basis then we can provide you the changes through the email. So you can update on your CRM. If you agree with it then you can email us on "techsupport@varianceinfotech.com" so we'll provide you the changes.

      Regards, Variance Infotech PVT LTD

  8. hosting1 member avatar

    hosting1 Verified Purchase

    2 years ago

    Hi Variance Infotech

    I have just sent you an email.

    Thanks Ben

  9. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    We have released new version on SuiteCRM Store which contains your request about the Auto Suggestion feature of the Relate Field.

    You can download the Latest Zip from the SuiteCRM Store which is compatible with your SuiteCRM and Install it.

    Let us know if you have any further issue.

    Regards, Variance Infotech PVT LTD

  10. hosting1 member avatar

    hosting1 Verified Purchase

    2 years ago

    Hi Variance Infotech

    I have uploaded the plugin to version 7.11 however this has not solved the problem.

    Please could you confirm.

    Thanks Ben

  11. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    We have checked on our Demo Instance and it's working properly. Please check below screenshots,

    Default Panel of the Contact Module : http://prntscr.com/1bg2onr Default Panel of the Contact Module with Additional Field : http://prntscr.com/1bg2ymo Copy Panel by Clicking on the Add New Entry Button : http://prntscr.com/1bg37o1 Copy Panel by Clicking on the Add New Entry Button and try in the Additional Field : http://prntscr.com/1bg3epm

    Demo URL : Multiple Fields

    is it possible for you to share your CRM Credentials and FTP Details where you have hosted your CRM?

    If yes then please share with us on "techsupport@varianceinfotech.com". So we'll check it from our end and you will get the quick solution.

    Regards, Variance Infotech PVT LTD

  12. hosting1 member avatar

    hosting1 Verified Purchase

    2 years ago

    Hi Variance Infotech

    I have just sent you an email with the details on.

    Thanks Ben

  13. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    2 years ago

    Hello,

    We have received only CRM Login Details. As we requested Server Details as well where you have hosted your CRM.

    We have replied your email as well.

    Can you please check it.

    Regards, Variance Infotech PVT LTD

  14. hosting1 member avatar

    hosting1 Verified Purchase

    2 years ago

    Hello.

    Could I have an update on this please?

    Thanks Ben

    • varianceinfotech member avatar

      Variance InfoTech Pvt Ltd Provider

      2 years ago

      Hello,

      Thank you for stay with us.

      Your issue of the Auto Suggestion for Relate Field has been fixed on the URL which you have shared with us through Email.

      Please check and let us know if you have further any issue.

      Regards, Variance Infotech PVT LTD

  15. varianceinfotech member avatar

    Variance InfoTech Pvt Ltd Provider

    a year ago

    Hello

    Thanks for your valuable support and being our customer. As per our last discussion related to ticket, hope you've received satisfied answer from our support team. For now, We're closing the ticket but if you've any questions or concern feel free to email us on techsupport@varianceinfotech.com or reply to the same ticket.

    Regards,
    Support Team Variance InfoTech Pvt Ltd

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