by Mien Trung Software (CRMPluginHub)

Notify users whenever they are assigned a record for any module. Configure whether to show a popup notification or an alert in the menu bar. Notifications are an effective way of bringing attention to newly assigned records to users and reduces the chance of losing track of the assignment in an email inbox.

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#5251 - Suite crm 7. Unsuccessfull license key verification

In Progress Installation created by 8 months ago

I have - installed the moduled as in this guide - copied the license key, and click verify, but it just show a rotating gif, and it then doesn't proceed to verify at all.
I had followed step 3 in your guide . until this step "Step 3) After validate successful, ...."

My setting : - Suitecrm version 7.13.2. I have tried it in 2 instances and no success - plugin MTSNotification_1.0.2.zip, ; I have tried the other 1.0.0 and 1.0.1 as well with no luck.

  1. nhat.thieu member avatar

    Mien Trung Software (CRMPluginHub) Provider Affiliate

    8 months ago

    Hello,

    Can you try with other plugin and give me the result?

    • coosithub member avatar

      8 months ago

      I need to implement your MTS-Notification, in comparison with other Notification plugin from Variance. Why I need to try another plugin?

    • nhat.thieu member avatar

      Mien Trung Software (CRMPluginHub) Provider Affiliate

      8 months ago

      Ah no, If you have used other plugin you can help me comparison that. If not, I will setup in v7.13 to debug that and check the reason

    • coosithub member avatar

      8 months ago

      Ok. thanks for your increasing support.

      I have just now tried with MTS Subpanel record counter - install : successful - license : hit "validate" fail. It just blinked and doesn't go anywhere

      I am putting so much hope on this plugin to work; due to its simplicity. Please at least make sure it is working in validating.

  2. nhat.thieu member avatar

    Mien Trung Software (CRMPluginHub) Provider Affiliate

    8 months ago

    Hello,

    I've successfully tested the functionality on my end for both of our add-ons, and our clients have also confirmed successful validation. Could you please check if there are any restrictions or proxies preventing requests from your server? If not, it would be helpful if you could provide the SuiteCRM log for further analysis.

    Screenshot 2024-03-06 at 20.01.43.png

    Thanks,

    • coosithub member avatar

      8 months ago

      Thank you for the update. I may be able to continue with this and provide you the log on Monday next week and update you. For now, I need to rush with my project.

    • nhat.thieu member avatar

      Mien Trung Software (CRMPluginHub) Provider Affiliate

      8 months ago

      Thank you. I will try to support you to resolve the issue. Please give me the log when you have time

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