by MokasIT

Mokas LeadsPipe is an intuitive and powerful leads management tool for your SuiteCRM. Developed after several customer requests, it follows the same format of our popular sales management solution, Mokas SalesPipe.

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#4444 - Failing to Validate License

Closed Installation created by joncornish 2 years ago

Hello,

Started a free trial for MokasLeadPipe for SuiteCRM on Amazon EC2 and encountered an issue as I tried to validate my license. My Apache error log says:

[Sat Aug 13 20:35:24.313113 2022] [proxy_fcgi:error] [pid 7002:tid 139861465896704] [client 70.75.145.217:52957] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Non-static method SugarOutfitters_API::get_default_payload() cannot be called statically in /bitnami/suitecrm/public/legacy/custom/modules/Leads/license/LPOutfittersLicense.php:489\nStack trace:\n#0 /bitnami/suitecrm/public/legacy/custom/modules/Leads/license/LPOutfittersLicense.php(192): SugarOutfitters_API::call()\n#1 /bitnami/suitecrm/public/legacy/custom/modules/Leads/license/LPOutfittersLicense.php(141): LPOutfittersLicense::doValidate()\n#2 /bitnami/suitecrm/public/legacy/custom/modules/Leads/outfitterscontroller.php(17): LPOutfittersLicense::validate()\n#3 /bitnami/suitecrm/public/legacy/include/MVC/View/SugarView.php(798): include_once('...')\n#4 /bitnami/suitecrm/public/legacy/include/MVC/View/views/view.classic.php(69): SugarView->includeClassicFile()\n#5 /bitnami/suitecrm/public/legacy/include/MVC/View/SugarView.php(210): ViewClassic->display()\n#6 /bitnami/suitecrm/public/legacy/include/MVC/Controller/SugarController.php(432): SugarView->process()\n#7 /bit...', referer: https://[redacted]/legacy/index.php?module=Leads&action=license

Hoping you can help get this going because LeadsPipe looks like a decent addition to my SuiteCRM stack.

Any insights would help. Curl is installed and ports 80, 22, and 443 are open.

  1. MokasIT member avatar

    MokasIT Provider Affiliate

    2 years ago

    Is's seems to be license validations issue. Have You installed any else Add On's?

  2. MokasIT member avatar

    MokasIT Provider Affiliate

    2 years ago

    We have updated the module. Download the new version of the module and install again.

  3. joncornish member avatar

    joncornish

    2 years ago

    Great, the license screen now says success but doesn't move on to the commit step. Just stays with a green checkmark beside "Success".

    • MokasIT member avatar

      MokasIT Provider Affiliate

      2 years ago

      Sorry for delay, we were on vacation . In new SuiteCRM version this is last step of instalationPzOUB1I.png

      After it You must do Repair&Rebuild and that is all.

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