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#1739 - Problem with Synch of Marketing Activities
LAMP stack PHP 7.0.33
Module downloaded from Sugar Outfitters
Module CRM to Mautic 3.9.196
Plugin Mautic 3.9.94
Hi I have recently installed your plugin for a customer of mine and am having problems with the Marketing Activities records NOT synching to Suite. The other functionality, Mautic points, Mautic link from Suite to Mautic appear to be working as expected. The Mautic Dashboard displays an error from your plugin, "There was an error encountered when trying to synchronize with CRM" I have checked that the mautic:evolpe:historyactivity CRON job is configured and is firing - it is logging it's output to a custom log file, a snippet of that output is below:
EVolpe Sync Start Mautic\PluginBundle\Helper\IntegrationHelper MauticPlugin\EVolpeMarketingAutomationBundle\Integration\EVolpeMarketingAutomationIntegration MauticPlugin\EVolpeMarketingAutomationBundle\Api\EVolpeMarketingAutomationApi Count: 6 New request..... ID: 9571 Type: update_opt_out_email Module: ModuleId: New request..... ID: 9572
I have checked the SuiteCRM log file for occurrences of mautic and fatal and all seems to be correct, no fatals
The Mautic log file has the following in it that may be relevant though only a notice
[2019-02-02 22:09:04] mautic.NOTICE: Symfony\Component\Debug\Exception\FatalThrowableError: Call to a member function getId() on null (uncaught exception) at /mautic/public_html/app/bundles/AssetBundle/Views/SubscribedEvents/Timeline/index.html.php line 16 while running console command `mautic:evolpe:historyactivity`  
I was previously having problems with the native Sugar Plugin within Mautic, however, this plugin has been disabled
[2019-02-02 00:00:07] mautic.ERROR: INTEGRATION ERROR: Sugarcrm - Module Does Not Exist mtc_WebActivities set_entries POST  
Any assistance you can give me, greatly appreciated
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