by Izertis

Create documents in docx, xlsx (MS Office Word and Excel), odt, ods (LibreOffice and OpenOffice) and pdf format without MS Office or others plugins installed from any module and subpanel using templates.

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#2039 - Can't modifiy settings in Config panel

Closed General Question created by mike9 a year ago

There are no options to click on the dropdown field in the Mail Merge Reports Config screen. When clicking on the dropdown they are blank for Enabled Roles and for Default Language.

Screen Shot 2019-06-21 at 12.10.45 PM.png

  1. mike9 member avatar

    mike9

    a year ago

    Running Version 7.11.5

  2. mike9 member avatar

    mike9

    a year ago

    The module dosn't show up anywhere. When I check "Display Modules and Subpanels" it is listed in there as DHA_PlantillasDocumentos.

    It doesnt not show up in my ALL menu either.

    Screen Shot 2019-06-21 at 12.42.13 PM.png

    Screen Shot 2019-06-21 at 12.42.25 PM.png

  3. mike9 member avatar

    mike9

    a year ago

    The more I look into this it looks like the Module available for download is only compatible up to version 7.9 and I have 7.11.5 installed. Is this the correct verison that I should be using?

    MailMergeReports-Premium-v2.5.14-Sugar_6.5-7.9.zip

  4. dharma member avatar

    Izertis Provider

    a year ago

    Hi MIke,

    Recently we have tested MMR against SuiteCRM v7.11.5 & v7.10.17 (latest versions), and all works as expected.

    Please, check this issue https://store.suitecrm.com/support/mail-merge-reports/1666. Maybe can help you.

    Regards.

  5. dharma member avatar

    Izertis Provider

    a year ago

    Hi Mike,

    After reviewing your installation it is verified that it is not a problem of permissions nor of the installation, it is all correct.
    The problem came from a manual erroneous modification of the custom/include/language/en_us.lang.php file in which the values of $app_list_strings and $app_strings were reassigned from zero, which resulted in hiding the values entered by extension of the component and its malfunction.

    Regards

    • mike9 member avatar

      mike9

      a year ago

      You guys rock and did an amazing job helping troubleshoot this problem. I'm very happy with the support that was offered and would recommend this developer to anyone considering this module.

      Keep up the great work!!

    • dharma member avatar

      Izertis Provider

      a year ago

      Thank you !!

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