Lead Scoring

Even trying to install the Key we get this error

suitecrm_1  | [16-Oct-2023 05:03:04 UTC] PHP Fatal error:  Uncaught Error: Non-static method SugarOutfitters_API::get_default_payload() cannot be called statically in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php:443
suitecrm_1  | Stack trace:
suitecrm_1  | #0 /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php(181): SugarOutfitters_API::call()
suitecrm_1  | #1 /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php(132): LeadScoringLicense::doValidate()
suitecrm_1  | #2 /bitnami/suitecrm/modules/LeadScoring/outfitterscontroller.php(15): LeadScoringLicense::validate()
suitecrm_1  | #3 /bitnami/suitecrm/include/MVC/View/SugarView.php(824): include_once('...')
suitecrm_1  | #4 /bitnami/suitecrm/include/MVC/View/views/view.classic.php(72): SugarView->includeClassicFile()
suitecrm_1  | #5 /bitnami/suitecrm/include/MVC/View/SugarView.php(210): ViewClassic->display()
suitecrm_1  | #6 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(432): SugarView->process()
suitecrm_1  | #7 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(363): SugarController->processView()
suitecrm_1  | #8 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute()
suitecrm_1  | #9 /bitnami/suitecrm/index.php(52): SugarApplication->execute()
suitecrm_1  | #10 {main}
suitecrm_1  |   thrown in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php on line 443
suitecrm_1  | 172.31.27.215 - - [16/Oct/2023:05:03:03 +0000] "POST /index.php?module=LeadScoring&action=outfitterscontroller&to_pdf=1 HTTP/1.1" 500 -
suitecrm_1  | 172.31.27.215 - - [16/Oct/2023:05:03:11 +0000] "GET / HTTP/1.1" 301 -

Hello

We will check and let you know

Thank You, Brainvire Team

This is also what happens you go Admin --> LBL_MANAGE_LEADINGSCORING(Eg. https://xxxx/index.php?module=LeadScoring&action=scoring_settings)

I previously shared it as the 1st post but got malformed due to not adding it as code:-

suitecrm_1  | 172.31.8.68 - - [16/Oct/2023:05:27:01 +0000] "GET /index.php?module=Administration&action=index HTTP/1.1" 200 10596
suitecrm_1  | 172.31.8.68 - - [16/Oct/2023:05:27:02 +0000] "GET /themes/SuiteP/css/colourSelector.php HTTP/1.1" 200 -
suitecrm_1  | 172.31.8.68 - - [16/Oct/2023:05:27:02 +0000] "GET /themes/SuiteP/fonts/Lato-Light.ttf HTTP/1.1" 304 -
suitecrm_1  | 172.31.8.68 - - [16/Oct/2023:05:27:04 +0000] "GET /index.php?module=Alerts&action=get&to_pdf=1 HTTP/1.1" 200 26
suitecrm_1  | [16-Oct-2023 05:27:06 UTC] PHP Warning:  Undefined array key "SugarOutfitters_LeadScoring" in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php on line 43
suitecrm_1  | [16-Oct-2023 05:27:06 UTC] PHP Fatal error:  Uncaught Error: Non-static method SugarOutfitters_API::get_default_payload() cannot be called statically in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php:443
suitecrm_1  | Stack trace:
suitecrm_1  | #0 /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php(181): SugarOutfitters_API::call()
suitecrm_1  | #1 /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php(83): LeadScoringLicense::doValidate()
suitecrm_1  | #2 /bitnami/suitecrm/modules/LeadScoring/controller.php(11): LeadScoringLicense::isValid()
suitecrm_1  | #3 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(522): LeadScoringController->action_scoring_settings()
suitecrm_1  | #4 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(491): SugarController->do_action()
suitecrm_1  | #5 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(465): SugarController->handle_action()
suitecrm_1  | #6 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(361): SugarController->process()
suitecrm_1  | #7 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute()
suitecrm_1  | #8 /bitnami/suitecrm/index.php(52): SugarApplication->execute()
suitecrm_1  | #9 {main}
suitecrm_1  |   thrown in /bitnami/suitecrm/modules/LeadScoring/license/LeadScoringLicense.php on line 443
suitecrm_1  | 172.31.8.68 - - [16/Oct/2023:05:27:06 +0000] "GET /index.php?module=LeadScoring&action=scoring_settings HTTP/1.1" 500 -

Depending on the solution.

On a side note we will soon be upgrading PHP to v8.1 & v8.2 so please confirm that any solution will also work in the latest PHP versions (v8.1 & v8.2) if it is in fact related to PHP version.

https://www.php.net/supported-versions.php

Hello

Yes Plugin was not compatible with PHP 8 version. Send the updated files to your registered Email ID

Thank You, Brainvire Team

Thank you for the quick response can confirm this resolves the issue on Admin --> LBL_MANAGE_LEADINGSCORING (Eg. https://xxxx/index.php?module=LeadScoring&action=scoring_settings).

We will do some tests during our trail period and let you know if we have any further questions.

Additionally do you know if this will also support PHP v8.1 & v8.2 as later on we will upgrade to docker image "bitnami/suitecrm:7.14.1"?

Hello

Please let us know if you are further facing any issue, we will be happy to help you

Yes this will support PHP v8.1 & v8.2

Thank You, Brainvire Team.

Hello

Closing this ticket as the issue is fixed.

Thank You, Brainvire team.