by Brainvire Infotech Pvt. Ltd

Make your sales process easier with a convenient video calling feature for Jitsi Meet right in your CRM. This add-on helps you easily schedule online meetings in SuiteCRM with an automated video link.

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#4117 - 404 Not Found Error from Meeting Link

Closed Bug? created by admin28 7 months ago

The meeting links generated by the plugin end up in a 404 error message in the browser.

  1. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hello, Can you let me which domain URL you have set up in admin? let's connect on skype if any issue or support is required skype - aurocrm@hotmail.com

  2. admin28 member avatar

    admin28

    7 months ago

    Thank you, I just uninstalled. I don't have the time to troubleshoot individually with you.

  3. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    7 months ago

    Hi,

    Firstly, our apologies for not including clear instructions in our documentation for installing Jitsi meet on your own server. While this part of the process is outside the scope of our plugin itself, it is a fairly involved process, and an important prerequisite for the add-on to function.

    Here are the instructions (we have gone ahead and updated the installation documentation on our store add-on page as well):

    Download your Jitsi Meet build from here: https://jitsi.org/downloads/

    Install Jitsi Meet on your server. Here are a couple of handy installation guides: 1. https://jitsi.github.io/handbook/docs/devops-guide/devops-guide-start 2. https://www.digitalocean.com/community/tutorials/how-to-install-jitsi-meet-on-ubuntu-20-04

    Once this installation is done, if everything has gone well, you should be able to access and use Jitsi Meet from your browser, on the URL that you configured during the installation e.g. https://jitsimeet.yourdomain.com

    Once you have validated that your custom meet URL is functional, adding the same URL in your SuiteCRM Jitsi Meet add-on should also work (and not throw a 404).

    We hope you can try us out one more time. If you get stuck at any point in time during the installation, just give us a shout and we'll be happy to help you out.

    Thanks, Brainvire SuiteCRM Tech Support Team.

  4. BrainvireInfotech member avatar

    Brainvire Infotech Pvt. Ltd Provider Affiliate

    6 months ago

    Hi,

    I hope you were able to get things working!

    If you need assistance, please do reach out to us on Skype: aurocrm@hotmail.com, and we'd be happy to help in any way we can!

    Closing this ticket for now.

    Thanks, Team Brainvire.

  5. admin28 member avatar

    admin28

    6 months ago

    No, I just removed the plugin. Thanks though.

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