The Internal Note add-on for SuiteCRM helps you easily communicate with teammates in an organized way, without having to switch tabs to a different messaging program. Write daily, internal-only notes and keep everyone updated in one convenient place that is also related to the CRM record.
#3702 - Internal Notes and API V4.1
We use SuiteCRM via API calls.
Are Internal notes usable with API (v4.1) calls? (Read, write, add attached file)
Regards,
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"This notes module is def much better than SuiteCRM default version" - arvinkuldner
Read More Reviews
3 years ago
Dear Customer,
You can read and write, but cannot attach the file. Do let us know for more queries.
Skype ID : Auro CRM
3 years ago
Hi,
I have added Internal notes for Cases module.
I have tried a get_entry_list like the folowing to retrieve internal notes associated with case N° :106796
$s = array( //Session id - retrieved from login call 'session' => $sessId, //Module to get_entry_list for 'module_name' => 'Cases', //Filter query - Added to the SQL where clause, 'query' => "cases.case_number='106796'", //Order by - unused 'order_by' => '', //Start with the first record 'offset' => 0, //Return the id and name fields 'select_fields' => array(), //Link to the "contacts" relationship and retrieve the //First and last names. 'link_name_to_fields_array' => array(), //Show 10 max results 'max_results' => 500, //Do not show deleted 'deleted' => 0, ); but it doesn't return InternalNotes data.
I have also tried with a module call BV_Internal_Notes, but it doesn't have Rights to do that.
Can you give me a typical call exemple with REST API V 4.1?
Regards,
Olivier HOT
3 years ago
Hello,
You need to make custom API to access BV_Internal_Notes module. It batter if you use Internal note addon from crm front end instead of api.
Thank You.