by NS-Team

Using the File upload field for image uploads? With Image Preview any file uploaded that is an image shows a preview of the image on Notes, Documents, custom modules, etc. Wherever the File field type is used. Works on detail views, edit views, list views, and subpanels.

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#4106 - preview not showing in detail view or edit view

Open Bug? created by rao1 Verified Purchase 2 years ago

Hello I just installed this module - its is showing image preview in the list vie of the notes module, but not showing the preview of the detail view or edit view

  1. bluquet member avatar

    NS-Team Provider Affiliate

    2 years ago

    Can you please try again after Repair / Quick Repair?

    • rao1 member avatar

      rao1 Verified Purchase

      2 years ago

      thankyou, its working on detail view and edit view after repair, but not working on Case update threaded in the case detail view

    • bluquet member avatar

      NS-Team Provider Affiliate

      2 years ago

      The Case update threaded is managed in a very different way by file SuiteCRM/modules/AOP_Case_Updates/Case_Updates.php.

      Can't you see the preview in the history subpanel of the case?

    • rao1 member avatar

      rao1 Verified Purchase

      2 years ago

      no, I am not seeing any attachments in the history subpanel

  2. rao1 member avatar

    rao1 Verified Purchase

    2 years ago

    there are two places I can add an attachment to a case - 1) from "Updates Attachment form" in the edit view, if I add from here, it is not showing up in history. 2) directly in history, When I add here, it is showing up with preview alos. But the preview is very small, do not think there is much we can do about it because of the layout.

    in the second case, it is showing the image file name in a field called "Case Attachment" multiple file names are displayed here, it would be convenient if the preview is visible here - is it possible?

  3. rao1 member avatar

    rao1 Verified Purchase

    2 years ago

    Case attachments.jpg

    • bluquet member avatar

      NS-Team Provider Affiliate

      2 years ago

      That's currently not possible and I'm not sure it could be done upgrade-safe.

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