Email Sync add-on for SuiteCRM provides users a way to customize their personal email inbox to send, receive, view, and store emails for convenient retrieval and reference at any point in time.
#5292 - Plugin Installed but cannot add license or interact with module pages
We are currently trailing your software to see if it has benefit to our company.
Currently I have installed SuiteCRM v7.14.3 via bitnami docker image with some customized fields but no other plugins installed.
After installing "EmailSyncForSuitecrm8MonthlyV1.0.zip" not sure if this support v7.14.3 as well but it failed with the below messages:-
When clicking on "Configure License." under Admin I get this message:-
suitecrm-suitecrm-1 | 192.168.0.182 - - [10/Apr/2024:23:32:39 +0000] "GET /index.php?module=Alerts&action=get&to_pdf=1 HTTP/1.1" 200 225
suitecrm-suitecrm-1 | [10-Apr-2024 23:32:43 UTC] PHP Warning: foreach() argument must be of type array|object, null given in /bitnami/suitecrm/include/MVC/View/SugarView.php on line 1686
suitecrm-suitecrm-1 | [10-Apr-2024 23:32:43 UTC] PHP Warning: foreach() argument must be of type array|object, null given in /bitnami/suitecrm/include/MVC/View/SugarView.php on line 1686
suitecrm-suitecrm-1 | [10-Apr-2024 23:32:43 UTC] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /bitnami/suitecrm/include/MVC/View/SugarView.php:1484
suitecrm-suitecrm-1 | Stack trace:
suitecrm-suitecrm-1 | #0 /bitnami/suitecrm/custom/modules/ht_EmailArchiverLicenseAddon/views/view.license.php(31): SugarView->getModuleTitle()
suitecrm-suitecrm-1 | #1 /bitnami/suitecrm/include/MVC/View/SugarView.php(210): ViewLicense->display()
suitecrm-suitecrm-1 | #2 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(432): SugarView->process()
suitecrm-suitecrm-1 | #3 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(363): SugarController->processView()
suitecrm-suitecrm-1 | #4 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute()
suitecrm-suitecrm-1 | #5 /bitnami/suitecrm/index.php(52): SugarApplication->execute()
suitecrm-suitecrm-1 | #6 {main}
suitecrm-suitecrm-1 | thrown in /bitnami/suitecrm/include/MVC/View/SugarView.php on line 1484
suitecrm-suitecrm-1 | 192.168.0.182 - - [10/Apr/2024:23:32:43 +0000] "GET /index.php?module=ht_EmailArchiverLicenseAddon&action=license HTTP/1.1" 500 74357
suitecrm-suitecrm-1 | 192.168.0.182 - - [10/Apr/2024:23:32:43 +0000] "GET /themes/SuiteP/css/colourSelector.php HTTP/1.1" 200 -
suitecrm-suitecrm-1 | 192.168.0.182 - - [10/Apr/2024:23:32:45 +0000] "GET /index.php?module=Alerts&action=get&to_pdf=1 HTTP/1.1" 200 2
When clicking on "Email Sync" under admin I get this message:-
suitecrm-suitecrm-1 | 192.168.0.182 - - [10/Apr/2024:23:34:08 +0000] "GET /index.php?module=Alerts&action=get&to_pdf=1 HTTP/1.1" 200 225
suitecrm-suitecrm-1 | [10-Apr-2024 23:34:13 UTC] PHP Fatal error: Uncaught TypeError: InboundEmail::isNotAllowedAction(): Argument #1 ($view) must be of type string, null given, called in /bitnami/suitecrm/modules/InboundEmail/InboundEmail.php on line 471 and defined in /bitnami/suitecrm/modules/InboundEmail/InboundEmail.php:8513
suitecrm-suitecrm-1 | Stack trace:
suitecrm-suitecrm-1 | #0 /bitnami/suitecrm/modules/InboundEmail/InboundEmail.php(471): InboundEmail->isNotAllowedAction()
suitecrm-suitecrm-1 | #1 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(425): InboundEmail->ACLAccess()
suitecrm-suitecrm-1 | #2 /bitnami/suitecrm/include/MVC/Controller/SugarController.php(363): SugarController->processView()
suitecrm-suitecrm-1 | #3 /bitnami/suitecrm/include/MVC/SugarApplication.php(101): SugarController->execute()
suitecrm-suitecrm-1 | #4 /bitnami/suitecrm/index.php(52): SugarApplication->execute()
suitecrm-suitecrm-1 | #5 {main}
suitecrm-suitecrm-1 | thrown in /bitnami/suitecrm/modules/InboundEmail/InboundEmail.php on line 8513
suitecrm-suitecrm-1 | 192.168.0.182 - - [10/Apr/2024:23:34:12 +0000] "GET /index.php?module=InboundEmail&action=EmailArchiver HTTP/1.1" 500 -
Please kindly review & advise how we can fix these issues so we can trail your plugins.
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"This is BY FAR the best email sync module for SuiteCRM that I have tested. What is so amazing is that it works with many different email providers, no..." - ProMaster
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8 months ago
Hi,
Please uninstall the "EmailSyncForSuitecrm8MonthlyV1.0.zip" plugin from your SuiteCRM instance and install the "EmailSyncMonthlyV1.2" plugin, which is compatible with SuiteCRM version 7.
Thanks.